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Capital Heating, Cooling, and Electric

Milwaukee HVAC Services & AC Repair

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Big Time Recall on Dehumidifiers. Is Yours Safe?

July 2, 2019
Dehumidifier Recall

With billions of products that are manufactured for endless hours every day, mistakes are destined to happen.  Factory workers get tired, equipment fails, product designers make errors; it really doesn’t matter what the reason is, what matters is getting the defective product off the market.  Hence Gree’s major recall on dehumidifiers.

6.7 Million Name Brand Dehumidifiers Recalled

When most think of the name Frigidaire, GE, or Kenmore – we think of our beautiful range, stainless steel refrigerator, or our cherry red washer and dryer (not my personal taste, but hey, different strokes for different folks!)  What we don’t think about are products that start themselves on fire, causing millions of dollars in property damage, even fatalities.  Well, here’s an eye-opening fact: 6.7 million dehumidifiers made by Gree Electric Appliances of China were imported by, and sold under, roughly 60 names including our beloved Frigidaire, GE, Kenmore, and more.

To narrow it down further, these brand name dehumidifiers were sold between Jan 2005 to Aug 2013 at major retailers such as HH Gregg, Kmart, Lowe’s, Menards, Mills Fleet Farm, Sam’s Club, Sears, Walmart and other stores nationwide and in Canada, and online at Amazon.com between $110 and $400.

Why Are the Dehumidifiers Being Recalled?

Damage caused by a fire caused by a recalled dehumidifier. | Consumer Product Safety Commission
Fire damage caused by a recalled dehumidifier.

These defective dehumidifiers are overheating, and catching fire.  In fact, they’ve been linked to almost 500 fires that caused a total of more than $25 million in damage, according to the federal consumer agency.  “People need to know these things are really dangerous,” says Richard Schuster, a Wisconsin lawyer who has handled numerous insurance cases involving fires with recalled dehumidifiers, including several in Illinois.

It’s not known how many units are still in people’s homes. In general, consumer response to recalls averages about 6 percent.  So, mathematically that would mean there’s likely over 400,000 of these defective dehumidifiers still in people’s homes.


Help for Milwaukee Area Homeowners

With the warm and humid Wisconsin weather, the federal Consumer Product Safety Commission is urging homeowners to check the make and model of their dehumidifier(s) against several announced recalls for dehumidifiers.

1. Is Your Dehumidifier on the Recall List?

To check your dehumidifier, there’s a few different places to search such as CPSC.gov, Midea, or to go directly to Gree’s recall site for a complete list of makes and models being recalled.  Gree does a nice job as giving step-by-step directions as well as a hotline to help you determine if your dehumidifier is affected by this recall.

2. How to Get a Refund:

If you’ve determined your defective dehumidifier is being recalled, you’re entitled to a refund.  But first, immediately turn it off and unplug it – then contact Gree to request a refund.

The problems once solved by a dehumidifier are suddenly much more apparent now that you’re without it.   But, don’t sweat it (no pun intended), the team at Capital Heating & Cooling specializes in indoor air quality solutions including whole home dehumidifier installation.

Call 414.384.4822 or contact Capital online to schedule your whole home dehumidifier replacement or installation. 

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  • Heating
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    • Beyondify My Furnace
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Google Rating
4.8
Based on 2376 reviews
Capital Heating & Cooling
4.8
keith zapall
keith zapall
1701517146
Awesome company very friendly you will not be disappointed with the service dave was fantastic
Lori Bogie
Lori Bogie
1701472285
Adam the electrician was very informative and professional. Very happy.
L.A. Alexander
L.A. Alexander
1701400901
I am a Capital Cares Club member because it is a good value for my heating-cooling needs in a condo with a 20+ year old heating/cooling system. I wanted to have the confidence that I would receive priority treatment when the system failed. I am religious about having both the heating & cooling systems maintained and count on being alerted to potential problems.Today, the extremely thorough, knowledgeable and professional Colin performed the furnace maintenance and showed me in pictures where the system was failing. He did give me some repair alternatives but I will be getting a quote to replace the entire system tomorrow. I trust and value the service that he has performed for me in the past and know that he is concerned for my safety. If I choose to install a new system, my club membership will offset some of the cost.Thanks, Colin and Capital Heating, A/C & Electric.******Today, the professional team came to install not only a much-needed cooling & heating system but a new water heater that was due to fail within the next 12 months. Although they encountered some challenges, I am toasty and anxious to experience more efficient cooling & heating as well as having peace of mind in knowing that my water heater is good for at least 10 years.
Alec Moeller
Alec Moeller
1701310744
Great company to get service or a new product installed from. The Techs are fantastic at doing their job and making sure I was comfortable with everything. They also double check on things that not done by them, this way you feel great about your HVAC system.
Troy Viegut
Troy Viegut
1701308184
Very nice guy. Positive and answered all my questions. He is welcomed back if I have a problem thank you kyle
Todd Stapleman (Odd)
Todd Stapleman (Odd)
1701293664
Excellent work - quick and efficient
McKenzie Durigan
McKenzie Durigan
1701282790
Anthony and Mitchell were very kind and efficient with our furnace install. They were able to install our new furnace within 24 hours of our old furnace having to be shut down. We have worked with Capital and Justin specifically in the past for other heating/cooling needs. We won’t work with any other company!
Jessica Foster
Jessica Foster
1701260478
The technicians came to help us quickly. They were kind, helpful, and knowledgeable. They gave us a variety of options and did a great job of explaining each one. They seemed to truly respect and trust the company and it helped me to do the same. I am very happy with my experience with Capital Heating so far and look forward to our new furnace!
William Strycker
William Strycker
1701233197
Very thorough job. Great tech. All set for winter.
emine celik
emine celik
1701218592
Dear Capital Heating, Cooling &Electric Team,I am writing to express my utmost satisfaction and gratitude for the outstanding service I recently received from your company. As a homeowner, maintaining a comfortable living environment is paramount, and Capital Heating, Cooling exceeded my expectations in every regard.Service Excellence:The professionalism displayed by your team was truly commendable. From the initial inquiry to the completion of the service, every step was marked by efficiency and expertise. The technicians not only arrived promptly but also demonstrated a thorough understanding of my heating and cooling needs.Clear and effective communication is something I highly value, and your team excelled in this aspect. Appointments were scheduled with precision, and I was kept informed at every stage of the process. It's evident that Capital Heating, Cooling prioritizes transparent and open communication with its customers.The technical competence of your team members left a lasting impression. They not only resolved the issues with my heating system but also took the time to explain the process and offer valuable insights for ongoing maintenance. This level of expertise instilled confidence in the service provided.
Yvonne Gordon
Yvonne Gordon
1701212460
Great, quick work on the new furnace.
Ryan Voigt
Ryan Voigt
1701189308
Super fast with getting out to diagnose the problem, and great service from both the technician and supervisor. Always a 5 start visit!
Dennis Anderson
Dennis Anderson
1701124796
The man that was here was very knowledgeable we appreciate what he did so thank for your time
M P
M P
1701118608
Informative, professional and reliable. Not the least expensive but the ones who will be there for you when you need them. It’s all about service and relationships for me.
Adam Babics
Adam Babics
1700941659
Dominick just cleaned our system and did a fantastic job! He was very knowledgeable about what he was doing. He explained everything to us about the entire process. He was also very friendly and focused on our concerns. Great job!!!
chris bellanti
chris bellanti
1700854124
Great service !
jennifer schaefer
jennifer schaefer
1700605364
Very prompt and courteous!
Trina Lindloff
Trina Lindloff
1700510866
Great service. Anthony, Mitch and their electricians were very professional and efficient with the installation of our new furnace and ac unit. Very pleased.
Chris Weida
Chris Weida
1700503330
Logan, Jessie, and Luis were very professional, clean, and courteous.
R.J. Kahn
R.J. Kahn
1700423255
Let me start by saying I have never felt compelled to write a review on a service tech until today. We had our ducts cleaned by Dominic yesterday and he did an OUTSTANDING job. He had an excellent work ethic, great attention to detail, and then made sure we were completely satisfied with the end result. People like Dominic are rare in the service industry today and Capital is fortunate to have someone of his character representing their team!
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