I am a Capital Cares Club member because it is a good value for my heating-cooling needs in a condo with a 20+ year old heating/cooling system. I wanted to have the confidence that I would receive priority treatment when the system failed. I am religious about having both the heating & cooling systems maintained and count on being alerted to potential problems.Today, the extremely thorough, knowledgeable and professional Colin performed the furnace maintenance and showed me in pictures where the system was failing. He did give me some repair alternatives but I will be getting a quote to replace the entire system tomorrow. I trust and value the service that he has performed for me in the past and know that he is concerned for my safety. If I choose to install a new system, my club membership will offset some of the cost.Thanks, Colin and Capital Heating, A/C & Electric.******Today, the professional team came to install not only a much-needed cooling & heating system but a new water heater that was due to fail within the next 12 months. Although they encountered some challenges, I am toasty and anxious to experience more efficient cooling & heating as well as having peace of mind in knowing that my water heater is good for at least 10 years.
Great company to get service or a new product installed from. The Techs are fantastic at doing their job and making sure I was comfortable with everything. They also double check on things that not done by them, this way you feel great about your HVAC system.
Anthony and Mitchell were very kind and efficient with our furnace install. They were able to install our new furnace within 24 hours of our old furnace having to be shut down. We have worked with Capital and Justin specifically in the past for other heating/cooling needs. We won’t work with any other company!
The technicians came to help us quickly. They were kind, helpful, and knowledgeable. They gave us a variety of options and did a great job of explaining each one. They seemed to truly respect and trust the company and it helped me to do the same. I am very happy with my experience with Capital Heating so far and look forward to our new furnace!
Dear Capital Heating, Cooling &Electric Team,I am writing to express my utmost satisfaction and gratitude for the outstanding service I recently received from your company. As a homeowner, maintaining a comfortable living environment is paramount, and Capital Heating, Cooling exceeded my expectations in every regard.Service Excellence:The professionalism displayed by your team was truly commendable. From the initial inquiry to the completion of the service, every step was marked by efficiency and expertise. The technicians not only arrived promptly but also demonstrated a thorough understanding of my heating and cooling needs.Clear and effective communication is something I highly value, and your team excelled in this aspect. Appointments were scheduled with precision, and I was kept informed at every stage of the process. It's evident that Capital Heating, Cooling prioritizes transparent and open communication with its customers.The technical competence of your team members left a lasting impression. They not only resolved the issues with my heating system but also took the time to explain the process and offer valuable insights for ongoing maintenance. This level of expertise instilled confidence in the service provided.
Dominick just cleaned our system and did a fantastic job! He was very knowledgeable about what he was doing. He explained everything to us about the entire process. He was also very friendly and focused on our concerns. Great job!!!
Let me start by saying I have never felt compelled to write a review on a service tech until today. We had our ducts cleaned by Dominic yesterday and he did an OUTSTANDING job. He had an excellent work ethic, great attention to detail, and then made sure we were completely satisfied with the end result. People like Dominic are rare in the service industry today and Capital is fortunate to have someone of his character representing their team!