Effective Date: April 24, 2025
Welcome to Capital HVAC. By accessing our website, scheduling services, or opting in to receive SMS notifications, you agree to abide by the following Terms of Service. Please read them carefully before using our services.
Services
Capital HVAC offers heating, ventilation, and air conditioning (HVAC) services, maintenance plans, and related customer support. All services are subject to availability and provided at the discretion of Capital HVAC.
Communication
By submitting your phone number or email on our site or through a service form, you consent to receive:
- Appointment confirmations and service updates
- Reminders and follow-ups
- Promotional messages (only if you opt in)
Standard message and data rates may apply for SMS communications.
SMS Consent
When you opt-in to receive SMS messages from Capital HVAC:
- Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include a response to an inquiry, real-time texts to ask and answer questions about our services and pricing, and appointment confirmations.
- Program frequency: Message frequency will vary depending on the conversation.
- Opt out: You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
- Help: If you are experiencing any issues, you can reply with the keyword HELP.
- Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.
- Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
- Privacy: If you have any questions regarding privacy, please read our privacy policy.
User Responsibilities
As a user of our website or services, you agree to:
- Provide accurate and up-to-date contact and service information
- Maintain confidentiality of any personal login or account details (if applicable)
- Not misuse our website or services in any unlawful, harmful, or disruptive way
Payments
Payment for services must be made according to the terms discussed during booking or invoicing.
- Delays in payment may result in cancellation, rescheduling, or suspension of services
- All pricing and service fees are clearly communicated before confirmation
Limitation of Liability
Capital HVAC is not liable for:
- Indirect, incidental, or consequential damages arising from your use of our website or services
- Delays or service interruptions beyond our reasonable control, including weather-related or technical issues
Modifications to These Terms
We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page and become effective immediately upon posting.
Governing Law
These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict of law principles.
© 2025 Capital HVAC. All Rights Reserved.
