23:19 12 Apr 21Justin D from Capital Heating & Cooling was awesome!. He was so thorough and made sure he knew what we wanted, not just what they sell and then proceeded. to inform us of every detail. I had made two appointments with different companies to get a comparison because we had no idea what this investment would be and I have to say we didn't go with Capital Heating only because the other company was one we used at our business and they gave us a fantastic deal that could not be beat. I would have gone with Capital had I not had that relationship with the other company. Thank you so much and I would love to have you do our duct cleaning. Very professional and personable!
18:07 09 Apr 21My service man Anthony was so polite he lets me know from detail to detail on everything that needs to be done he involved me in everything that needed to be done
14:01 07 Apr 21We had great customer service from everyone...starting with the office to the installers and technicians! They were prompt, courteous, and informative. Kudos to Anthony, Tom (electrician), Logan, and Brandon. Our new furnace and AC units are super quiet and far more efficient than our last units. Would highly recommend, and plan on calling them for any future service work.
15:03 06 Apr 21
18:29 05 Apr 21
19:24 03 Apr 21
23:50 31 Mar 21Logan and Brandon installed a new furnace and AC plus two new heat vents. A lot of duct fabrication was required, they discovered an improper thermostat was ordered and they made sure I got the correct one and some special bending of the AC line was done to allow for some extra headroom. It was a full two day job. Job well done and much appreciated. Thanx guys!
20:07 31 Mar 21Nick was my technician and he was truly excellent. He is very detail-oriented which is what you want when your air ducts are being cleaned. Professional and personable. Promote him when you can!
21:58 29 Mar 21James and Alex were on time, friendly, were informative about the installation of the humidifier they installed, and they did great with clean up.Michael, did a great job installing my nest thermostat. He was friendly, on time, and very informative.I also had an air duct cleaning and furnace tune up. I don’t remember the gentleman’s name, but he also did a great job of letting me know what he was doing, and he also did a great job cleaning up after.Jake Heckel, was my contact for all of these installs and he doesn’t an awesome job of explaining, and being knowledgeable about the products that are installed. Overall I have always had a great experience with them.
13:32 29 Mar 21The technician James Hill and Alexander Simon were professional on time courteous they had a sense of humor and very prompt and they came took care of the job, got it done and we were well please so we commend you for them working for your company as a great asset; thank you so much.
18:30 27 Mar 21
22:43 26 Mar 21
14:08 26 Mar 21We’ve been using Capital heating for years. They do our tuneups. This year we had Jaspin Tanchester. He is fantastic and very responsible. He noticed our Nest wasn’t wired right and fixed it. He also changed some wiring for our furnace and it works better than it ever has. He installed a ionizer for us as well. He is great. I would have him do our work anytime !!!
21:27 25 Mar 21Ethan was very professional and completed the work in a reasonable amount of time. He was very thorough and explained everything going on throughout the service call. I was very pleased with Ethan and Capital and would highly recommend them.
21:16 24 Mar 21Anthony,Justin and Scott were professional and very knowledgeable and a pleasure to work with to discuss our basement heating and cooling options.
21:16 24 Mar 21
12:59 24 Mar 21
23:14 23 Mar 21Great work installing a new a/c unit. Thank you Joshua & Skander for your hard work! Capital Heating & Cooling is very professional, highly recommend
22:33 23 Mar 21Great communication, right on time, knowledgeable. All around very good service.
21:33 23 Mar 21Kyle did a great job replacing my old thermostat with a new digital wifi powered thermostat. Answered a few questions i had, he was also really fast with the install. I would recommend Capital Heating & Cooling to anyone that has issues with their thermostats or anything related with heating and cooling. I will contact them again for a tune up on my heater and A/C in a few months.
21:21 23 Mar 21
18:54 23 Mar 21
18:08 23 Mar 21James and Alexander did an excellent job finishing up the AC work.
17:16 23 Mar 21
03:42 23 Mar 21Brett was informed, professional and detailed. He described everything before doing it and did a wonderful job.
22:07 22 Mar 21Jon was very polite and professional. He did a great job keeping me updated and reviewed everything he did.
21:45 22 Mar 21Brett was very professional and efficient. He explained the process and went about the job with minimal disturbance to us, I would recommend them highly.
20:57 22 Mar 21We had a new furnace and humidifier installed by Capital Heating about a year ago, so we needed an annual maintenance checkup. Nelson came to the house and handled the work in a professional and efficient manner. He arrived during the window that the appointment was scheduled for and he gave me a call when he was on his way. He was very polite and answered all of my questions.
20:04 21 Mar 21
18:58 19 Mar 21
13:21 19 Mar 21Ethan was prompt and up for the challenge. He is knowledgeable about unique systems and did a great job.
21:57 18 Mar 21Nick’s work was excellent. He kept me well informed about what he was doing throughout the day. He wore a mask per CDC guidelines and left everything neat and tidy. He also took before and after photos of the vent system and emailed them so I could share them with my husband. I would definitely recommend Nick and his excellent work!
17:22 18 Mar 21Colin was great! I was informed and updated during the process. Colin was very courteous and knowledgeable. Thank You!Capital Heating 2 for 2! Nick came and did an incredible job cleaning our ducts. Impressed!!
23:01 17 Mar 21The technician, Nelson, was courteous and took the time to understand my problem. He not only fixed my boiler but got the entire system working better than ever before. Thanks for the great service!
16:12 16 Mar 21
23:30 15 Mar 21We really appreciated Skander and Joshua’s skill and professionalism during our recent A/C installation. Would absolutely recommend Capital.
15:17 15 Mar 21
13:03 15 Mar 21
21:35 14 Mar 21Kris, and his crew, were very helpful, and gave us a great furnace. Nelson came to check on the A.C., when the snow melted, and fixed a wiring issue. He was also helpful and on time.
04:48 13 Mar 21Always enjoy working with their helpful sales staff and knowledgeable tech team.
02:19 13 Mar 21
22:47 12 Mar 21
22:40 12 Mar 21The service that I received was excellent. Kyle was very helpful and preformed excellent service. He was knowledgeable about his business. All PPE guide lines were followed. I would recommend this company to my friends and family. Thanks for the excellent service work.
21:21 12 Mar 21Experienced excellent service from start to finish. My sister had her furnace,air conditioning and hot water heater work done by Capital Heating which she was very happy with, so I decided to give them a call because we needed two air conditioners. Very happy with their service and install. Kristopher, Dylan and Tom are the best! Really appreciated having them for the installs.
20:00 12 Mar 21Jon & Brett were amazing. They were very informative, respectful and Curtis. Jon even took time to explain to me how my thermostat worked because we just bought this house and I was not familiar with that type of thermostat. Both guys were incredibly friendly and my husband and I were joking around with Jon and Brett and they felt like family to me. Jon had his cowboy boots on and I guess everyone at work joke about them so it was nice to just be ourselves around them. I would give them both a 10 star. Thank you for a great job and making my day feel comfortable.
22:14 11 Mar 21
15:31 11 Mar 21I've contacted Capital several times with inquiries about my HVAC ductless system. When I asked questions about its operation and maintenance, Capital has always been understanding, patient and helpful. The unit was installed a year ago and it does an impressive job. There have been some times though that sounds occurred that I did not understand. The last visit, the technician Corey visited my site and inspected my unit. He was very thorough, patient, and answered all my questions. When you are giving your money to somebody you want to know they will take care of you, and that has certainly been the case. Both their customer service team and technicians are professional and polite.
01:32 11 Mar 21Michael was a fun, energetic, and knowledgeable gentleman. His services were greatly appreciated.
00:46 11 Mar 21Very well done work. Brandon and Logan were great!
22:39 10 Mar 21So far our experience with Capital heating and cooling has been surprisingly pleasant. Our technician, Colin, was extremely thorough, spending several hours checking and adjusting our system. He updated us at regular intervals during the process and took time to answer our many questions. He was honest about what he did and did not know and was not pushy about up-selling when we showed interest in additional HVAC products. We look forward to having future HVAC maintenance with Capital Heating and Cooling.
18:58 10 Mar 21
13:39 10 Mar 21Anthony and Jacob did a great job of explaining the process pre and post installation, making sure to keep the areas clean, and checking the everything was functioning properly. Couldn’t have been more impressed with my installation of my new furnace
13:25 10 Mar 21I used Capital Heating and Cooling for my bi-annual HVAC maintenance and I was extremely pleased with the service. The technician, Colin, was courteous, professional, and went above and beyond with his service. He was thorough with the service and cleaning of my furnace and when I asked him to check on a ceiling heating vent that was emitting heat, he graciously agreed to do so. Colin discovered that the spring controlling the fire damper in the vent had broken and that the vent was completely sealed closed. Colin was able to temporarily tie open the vent to ensure that the room received heat and then he immediately created a work order/invoice to order the part so that it could be installed. I am so grateful that Colin took the initiative to find a temporary solution for the vent, as the room was extremely cold since there was no heat coming into that room for at least two weeks (and it's March in Wisconsin- very cold!). I have been pleased with all of the service I have received through Capital Heating and Cooling over the years and will continue to remain a loyal customer. I am also thankful that they employ excellent technicians such as Colin, who truly go above and beyond to ensure customer satisfaction. I also appreciate that Colin was respectful of my home and health by wearing a face mask and maintaining social distance. Overall, I had an excellent experience with Capital Heating and Cooling and would highly recommend both the company and Colin.
18:29 09 Mar 21Ethan came to do a routine furnace tuneup and to fix our AprilAire humidifier. He was very informative, friendly and professional. He was on time and went over all work completed when he was finished. He also explained the AprilAire system to me and showed me how to change filters and other miscellaneous information I needed to know. He was wonderful to work with.I also had Nick and Antonio come out to do a duct cleaning for our home. They both were very professional, informative and very personable. They explained what they were doing and were very helpful and respectful of our home and respectful of the fact I was working from home at the same time of the cleaning. I appreciate the before and after pictures they took of my ducts as well.All employees cleaned up and didn’t leave a mess behind when they were done.Thank you so much Capital Heating & Cooling!
12:21 09 Mar 21Ethan was awesome. Even tho I told him we were ok through the weekend, after figuring out the issue with the heater, he ran all the way back to the shop the same day and got a replacememt part to get our unit working.Glad he took the time to walk me through what he was doing since I can be nosesy sometimes. All on a Saturday too. Good service for sure.
00:07 09 Mar 21Friendly, professional and clean duct and vent cleaning service from Jon. All aspects of the process were explained before, during and after. Thank you!
22:26 08 Mar 21Good service
14:02 08 Mar 21Logan and Brandon were professional, informative hard working, they addressed all our questions completely. I work in another trade as a technician and can say that I'm very impressed with their work and would highly recommend Capital and them to anyone who needed their services.
20:39 07 Mar 21Convenient scheduling, professional service technicians and office staff, and fast and efficient work.
20:10 07 Mar 21I've been a customer for many years, and had many occasions to have them work on my home and business HVAC. I've always found them to be easy to work with, clear in explaining what the problems and potential solutions are, and giving me multiple choices to move forward. My home was built with a boiler and in-the-wall radiator/fan combos that worked off the boiler. Over time, Capital rebuilt the fans by fabricating parts the were no longer in production, and generally MacGyver'ing the whole system to keep it running. My wife and I had them install central air about 3-4 years ago, requiring them to create ducts and provide dedicated wiring, etc. They did a great job. This year, we had them out to repair the boiler again, and decided it was time to replace with a new forced-air furnace. More ductwork, and actually a lot more work than the a/c was. The sales team told us it'd be a 2-day job, but it turned into about a week. The guys didn't necessarily run into any problems, but it still took longer than we were told. After seeing what they did, and reviewing their daily progress, it seems that the sales team may have been a little optimistic.The work was done well. There were several challenges and changes that were no one's fault, and we had to ask them to return to complete some finishing work around one of the ducts, but I didn't think it was anything more than something that was overlooked by the installation team. To be fair, it was probably hard to concentrate after a week of listening to our dogs' nonstop barking, so we'll happily cut them some slack...Overall, everyone was terrific to work with, the cost was reasonable, and I'd gladly recommend them to anyone needing HVAC work.
17:50 07 Mar 21Technician Nelson Loose did the repair to our furnace’s humidifier. He is very professional and knowledgeable. He explained the repair he did, reviewed that we knew how the humidifier worked and asked if we had any questions or concerns. It was a pleasure dealing with him!
02:55 05 Mar 21Corey was on time and knew right away what was needed to optimize my newer furnace. Finally it was able to do its best.
17:29 04 Mar 21Nick and Joe were fantastic! They were professional, explained everything they were going to do. Showed me the before and after pictures. I was extremely happy with them and Capital Heating and Air. A wonderful company to work with.
13:14 03 Mar 21
19:46 02 Mar 21Kyle Klosiewski was an amazing person to work with at Capital Heating and Cooling. Right off the bat he was cordial and communicated well. I was curious about the inner workings of our HVAC system and he provided a wealth of information from the basement all the way up to the 3rd floor. He moved like lightening between floors. He was clean, thorough and kept to task. He was able to explain the needed improvements clearly and then was able to look into the future for things to expect. He communicated well with my 75 year old mother and slowed down to check out temperatures in her room. I anticipate Kyle will have a long and bright future; you can tell that he is striving for big things in his future. Capital Heating, because of Kyle, is the only place I will go for small or large projects!
16:47 02 Mar 21Colin was the best and most professional serviceman I have ever had. He kept me informed of each step. I would give him more than 5 stars if I could. Very respectful and courteous. He is an asset to your business.
Mr. Donald Zimmer
16:10 02 Mar 21Skander was a great professional. He showed up on time, replaced my thermostat and taught me how to use it, all whilst social distancing. Great Job!
13:10 02 Mar 21Kyle was on time and did a great job. I would definitely recommend Capital Heating & Cooling and Kyle to anyone.
23:16 01 Mar 21Brett was friendly, answered all my questions and did a great job. I had this same job done years ago at a different home with a different company. This company used more powerful equipment and worked at the job longer. The before and after pictures were impressive.
19:43 01 Mar 21Ethan was very prompt and professional, he got our heat up and running in the middle of the night and came back to finish the job once the part came in.
18:35 28 Feb 21I sent an online service request for duct cleaning on Friday evening and less than 30 minutes later I received a call back and was able to schedule an appointment for Sunday (2 days later). On Sunday before the scheduled appointment time, I received a call from the assigned service technician, Jon Baker, who let me know that he would arrive in about 20 minutes. He arrived in a timely manner and professionally explained what he would be doing and what the timeline for that day’s cleaning would be. Throughout the time he was at the house, Jon gave me updates and made sure I understood what he was doing. After completing the duct cleaning, he showed me the before and after pictures and explained the typical timing of when I should look to get my ducts cleaned again. The final cost of the service was exactly what I was quoted while making the appointment. Overall it was a very positive experience and I am planning to use them again in the future.
21:45 26 Feb 21Anthony has always been punctual and helpful. Anthony always exceeds our expectations!!!Robert Hennings
20:19 26 Feb 21I had no-heat calls from my 12-unit building. Capital Heating and Cooling responded to my building and was able to get the heating situation resolved. Both technicians Mike and Cory were knowledgeable, professional and pleasant. I will be using Capital Heating for all my HVAC needs.
19:24 26 Feb 21Jon was great to work with. Explained everything, was very professional, and I appreciate that he kept his mask on while in our home. Would definitely use them again!
19:14 26 Feb 21Capital Heating and Cooling installed two new furnaces and air conditioners installed this week. David and Tyler did an excellent job. They were punctual, polite and professional. They explained what they were doing, showed us how to operate our systems and answered all of our questions.
15:08 26 Feb 21The Capital team led by Jacob and Kris recently installed a replacement Unico system with Rheem cbu. This is the 3rd major install I’ve sourced through Capital in the last 5 years and my experience with these guys just keeps getting better. The whole team is professional, meticulous and focus on customer outcomes versus getting off-the-job as quickly as possible. You always have to be creative and rely on a little ingenuity when working in an old home and I was very impressed with the overall system design that was delivered. Top notch, thank you guys!
03:52 26 Feb 21We consistently use Capital Heating & Cooling for annual maintenance of our ~70 yr. old boiler and steam radiators. Pro tip: pay a little more for the upgraded boiler maintenance plan to get on their priority call list and credit toward the purchase of a new boiler (should you ever need one). This heating season, we had Michael Mularski as our Service Tech. and not only did he teach us SO much about our boiler system, but his expertise and extensive knowledge of steam boilers gave us peace of mind. We’ll definitely be requesting him in the future! Thanks for everything Mike!
21:23 24 Feb 21Skander and Joshua arrived very timely to a potentially dangerous “ water dripping inside my electrical box” problem. Skander wanted another opinion so he video called Tom, a more experienced electrician, to take a look and we were able to figure out exactly what the problem was and how to fix it. Skander, Joshua, and Tom did an amazing job as always!
20:42 24 Feb 21Capital Heating is an awesome company !! Everyone is super friendly and knowledgeable !! Jake, Justin,Kris & Dylan(install), Jon & Logan(ventcleaning), and Allison wonderful to work with !! A wonderful experience !!Thank you for the fast service !!
20:41 24 Feb 21Mr Antonio our tech was on time and polite. He explained what was going to happen step by step.He shared the before and after pictures and even put up with our over affectionate cat.
20:08 24 Feb 21I've had nothing but good experiences with Capital Heating and Cooling. Most recently Justin came out to give us a quote for a new furnace. He was incredibly personable. I felt that the options he gave were more than fair and he mentioned, but wasn't aggressive or pushy about the options that were excessive or not quite right for our current position. Thanks again, Justin!
23:25 23 Feb 21We had pipe burst on an old radiator. Cory and Ethan arived quickly and were extremely professional. They exceeded expectations by carefully explaining the problem, keeping us posted along the way, and being patient with our crisis. The work was done quickly and turned out looking better than before. Could not recommend this company more.
22:15 23 Feb 21Very responsive, came out within hours of service request and quickly identified and resolved the issue.
18:05 23 Feb 21Redemption time.Capitol came back out and did a very thorough cleaning off my ducts . It looks fantastic, I’m extremely happy. I wish they would’ve done this the first time around I would not of left a one star review I would’ve left at five. Scott , his son Sean and James did a fantastic job reinstalling my furnace. I would definitely leave those guys a five star review also. In a very special thanks to Allison putting up with me and letting me vent about everything that happened in the cleaning and install process. Would use them again.
17:49 23 Feb 21
22:25 22 Feb 21Heating issue during the polar freezeEspecially appreciated the professionalism and expertise of Michael M. and Jaspin T. They explained things in language I could understand and we made a good plan on how to best address the issue.
22:17 22 Feb 21Very friendly and professional, Brett was incredibly polite and willing to answer all our questions. He went out of his way to make our duct cleaning as minimally impacting as possible. I would definitely recommend Capital Heating to others.
16:48 22 Feb 21Justin provided an estimate of work to be done in a professional manner.Tyler and David were excellent. They were conscientious and courteous while explaining all my questions. They cleaned up when done which is always an excellent but underutilized trait.
18:05 21 Feb 21
17:12 21 Feb 21The technicians (David and Antonio) were very professional and efficient. We were extremely satisfied with all the services provided to us at a fair price. Will definitely use their services again!
20:18 19 Feb 21David and Antonio (our service technicians) were great. They were very knowledgeable, friendly and experienced. They took the time to do the job perfectly while educating me on the service they provided. I would highly recommend Capital Heating and Air Conditioning.
18:06 19 Feb 21Joe Baker and Nick Neumann were awesome. They explained everything and answered all questions. They were prompt and did excellent work. Besides that, they were easy to work with. Thank you!
22:29 18 Feb 21Tony and Brandon installed my new furnace and they were great to work with. There professionals at ther work and answered all my questions and concerns. I would give them a ten star rating if I could.Justin was also great and beleave me I will tell all my friends too use your company.SincerelyRobert Schiro
12:59 18 Feb 21Capital Heating and Cooling did a fantastic job installing my new furnace they have a customer for life!
20:11 17 Feb 21Kyle was very professional and willing to answer any questions I had at the time of service. Thanks!
00:15 04 Mar 21Completed a consultation for heating and cooling system. Tom was very courteous, punctual, and very respectful of my desires to improve my heating and cooling system. Very honest on options and expense to fit my needs.
19:39 02 Mar 21
17:40 19 Feb 21This is not Brandon Ziolecki so the Report I am giving is regarding Tom He was very professional and did not push to make the deal. He was very informative on all aspects of the the HVAC system . I would recomend him to anyone needing service.