Capital Heating & Cooling Reviews
From Mequon to Kenosha, learn what other homeowner’s in your neighborhood have to say about hiring Capital Heating & Cooling.
15:41 22 Jan 21From the very beginning of my experience with my technicians Skander and Josh starting with the call they gave me on their drive in to let me know they are on the way, to the end where they indulged me on my non-HVAC questions I had that they may have experience in to help me out, they were amazing. Extremely professional and courteous while also being very relatable which makes the experience that much more comfortable. They were fast but detailed and precise. Any issues or questions I had were addressed right away. We even realized a miscommunication of some small work that was supposed to be done but Skander and Josh showed up the next morning and took care of it in less than an hr with no additional service charges. Unless something major changes, I will recommend no one other than Capital Heating and Cooling to anyone I know that requires any kind of HVAC assistance! If their rating system used ten stars instead of five, they would get an 11😉 Justin, our Comfort Adviser, did an amazing job as well! Thank you so much Capital Heating and Cooling! I am a ReAl satisfied customer, not a bot!
12:13 21 Jan 21Jon actually arrived a few minutes early. He called and said he had finished a little early and was right in the neighborhood. He arrived wearing a mask and wasted no time asking to see all the the vents and returns. I showed him the furnace and he explained exactly what he was going to do. He said the heat would be off and asked if we would like a small heater for our living room to keep us warm. He covered all vents and then started the process. He showed us before and after pictures and we couldn't believe how dirty our runs were as our house is almost 100 years old. When he finished the cleaning he fogged the vents to eliminate bacteria. Start to finish he was at our house a little over three hours and i think the cleaning was worth the cost. The whole experience with Jon was pleasant as we found him to be knowledgeable, courteous, and professional. Kudos to Capital for a job well done.
21:26 20 Jan 21Anthony from Capital Heating & Cooling came to our house today and replaced a dirty blower in my HVAC unit. I am a Capital Cares Club member so I received a discount on the part and labor which was an added bonus. Anthony was professional, knowledgeable, courteous and very thorough in his work. I couldn't have asked for a better technician. Very pleased and highly recommend.
19:47 20 Jan 21
14:33 20 Jan 21
Cindy Sue Cavanaugh
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23:17 18 Jan 21
22:18 18 Jan 21I appreciate Anthiny's service. He is super helpful, answerd all of my questions, asked me good questions about my use if the syste., which help.him determine how to better utilize my new HVAC. He also found and solved some questions. Super nice guy. Super professional, a real pleasure. He has been on my account since the beginning. And I hope to see him every year for any of my HVAC questions. Thank you Anthony!
22:05 18 Jan 21Colin did a great job diagnosing the issue with my furnace and fixing the issue. He was personable and professional.
22:57 17 Jan 21These guys were great. They were very respectful and friendly and ALWAYS wore their masks. They found our dryer vent was extremely full of lint and likely saved us from a house fire due to that. They spent a long time making sure it was all cleaned up and safe. Truly appreciate their work.
14:03 16 Jan 21Kyle was competent and professional in every way. We continue to be thrilled with our purchase and support.
00:06 16 Jan 21Ethan was fantastic. He was very friendly, professional, and explained the new maintenance plan which I signed up for and also told me about the ultra violet option for furnace. I learned a few things and was most appreciative.
21:55 15 Jan 21I've had nothing but good experiences with Capital Heating and Cooling. Most recently Collin came out to do my routine maintenance and clearly explained what needed to be fixed now and also gave suggestions for things to do in the near future.
18:57 15 Jan 21David & John did excellent work for my husband and me this morning Dec 8, 2020! Professional, pleasant and patient! It was very important they were COVID-19 safe!
17:32 15 Jan 21We were very pleased with the service starting with Justin who met at our house to discuss the job and was very easy to communicate with throughout the process. Skander and Joshua were both very professional and also communicated well during the install process. 5 stars for all! High quality work at a reasonable rate.Happy customers
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21:52 14 Jan 21Ethan did a great job of keeping us informed of work being done. Very happy with the service.
21:34 14 Jan 21
18:59 14 Jan 21David and John texted me when they were 1/2 hour out. Right on time. They listened to my situation and dealt with it timely and professionally. Put down tarps for the big vac tube. Overall a good experience.
14:22 14 Jan 21Corey was professional, on time, and respectful. Service went quickly and unobtrusively while I was working remotely.
01:21 14 Jan 21Skander and Joshua, from Capital Heating & Cooling, installed our new Crown steam boiler. They called ahead and arrived at the agreed upon time. They provided identification upon arrival. They treated our home with the utmost respect. They wore masks and protective coverings for their feet to protect our new carpet. The installation was a two-day process. They did a complete walk through before starting the installation and at the end of the work each day. They answered all of our questions and addressed any concerns during the process. They taught us how to turn on/off and adjust for our personal comfort settings. They did a final walk through to be certain that we were satisfied with everything. They cleaned up the area after the installation. I really appreciated that!! I give them both an A+ for a job well done. Thank you Skander and Joshua. We are grateful.
20:53 13 Jan 21Our Technician Corey was great. Even taught me a couple of things about my system.
02:13 13 Jan 21
01:31 13 Jan 21
22:49 12 Jan 21Colin did a great job reversing the intake and exhaust vents to eliminate the recycling of CO2.
21:32 12 Jan 21Mike and Justin were great
19:03 12 Jan 21Colin was great to work with! He left the are very clean and he was knowledgeable.
16:59 12 Jan 21Colin was my tech for the service. He was prompt and courteous. Respected our home and current conditions with COVID with wearing his face mask as well as wearing booties around our home. He also found mistakes from a previous company that cleaned our air ducts and made sure to take care of those items for us. Colin was very thorough with all items at hand.
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19:51 11 Jan 21My old air units were in need of cleaning due to mold build up. When it was determined that the heads were too old to successfully clean, they were scheduled for replacement. The job was to take 2.5 - e hours. Instead the electrical work became complicated but David and Tyler worked throughout that day and into the next to get it done right. All along the way, they kept me informed, took very good care of the floors and wall surfaces, and maintained protective masks during this pandemic. I could not be more pleased with their expertise and the overall experience. Thank you, Capital Heating.
00:26 10 Jan 21David and Antonio were incredibly professional and friendly. We definitely plan to reach out to Capital Heating and Cooling for future HVAC needs.
05:39 09 Jan 21
20:42 08 Jan 21Kyle was very knowledgeable and he help me to understand the things I needed to make my heating more affordable
14:41 08 Jan 21Ethan was very professional and thorough in checking out and tuning up our furnace. It makes us very comfortable to know we're well set for the winter.
19:37 07 Jan 21
10:55 07 Jan 21I had a problem with my furnace and called these guys. They went WAY beyond what I was expecting. They told me things that I had no idea that would be contributing to my problem. Anthony and Collen were great. Definitely recommend.
01:19 07 Jan 21Michael is the best at his job. Great customer service. Cant wait to request him again.
00:17 07 Jan 21Kyle was great and helpful throughout the whole process.
13:11 03 Jan 21Great work and very service oriented. And took cate to wear a mask during the service for safety
12:38 03 Jan 21
21:37 31 Dec 20
20:49 31 Dec 20
17:16 31 Dec 20The service that I received was excellent. The representative was very helpful and preformed excellent service. The representative was knowledgeable about his business. I would recommend this company to my friends and family. Thanks for the excellent service work.
15:20 31 Dec 20The heat is now distributed properly. Some rooms were too warm and others were too cool.
18:31 30 Dec 20Kyle was prompt, friendly and knowledgeable. A pleasure to work with.
23:57 29 Dec 20Capital Heating is so professional and easy to work with. From appointment reminders and a phone call from our tech Colin, we knew exactly when he would arrive at our home. Colin was friendly and very helpful. I am glad to be a customer.
20:44 29 Dec 20
01:01 29 Dec 20
20:20 28 Dec 20Excellent and respectful service, extremely professional, straight to the point, and our issues were fixed in a very timely manner. I will definitely be using them for any future heating needs!
21:46 27 Dec 20I have used Capital Heating for the past several years both for maintenance on my old furnace and general servicing. Most recently they installed a new furnace for me as this was needed in order for me to sell my home. They have always been dependable, professional and polite. Technicians have been amazingly clean both in presentation as well as cleaning up their work area before leaving my home. They worked with me on repairs of my old furnace even when it reached a point of really needing replacement. Pricing is competitive and they were always respectful in all their dealings with me. Over the years, a number of different technicians came to my home and each one was equally as professional and competent as the others. Never a bad experience. Would highly recommend.
19:24 26 Dec 20
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16:19 23 Dec 20Anthony came to our home and did a great job and was very professional. I had a problem with the April air and he fixed it. Last night was the first time in a while the the humidity in the house was so good that I didn't notice dry mouth. I didn't think of the until now.
03:56 23 Dec 20
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19:49 22 Dec 20I had an annual tuneup of two high efficiency combination boilers in a duplex. Michael Mularski did a great job, was very thorough, and answered all of my questions. No complaints!
17:01 22 Dec 20Great job. Very professional. Thank you Colin,appreciate your hard work. Happy Holidays
02:10 22 Dec 20Tom Williams was wonderful. Thank you for everything.
21:26 21 Dec 20
18:45 21 Dec 20Tom was very polite he answered all my questions was on time
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07:16 19 Dec 20consultation. Justin and Cesar came to the house to give us an estimate . Very professional.
13:44 18 Dec 20
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20:46 09 Dec 20I had my heating system replaced. Skander called ahead of time to let me know a more accurate arrival time. He and his coworker (I am sorry, I do not recall his name) arrived promptly. While the work progressed, they explained everything that would be going on. They were both very professional and courteous. Skander explained the amount of time the replacement could take, they put down a protective covering on my floor and wore boot covers. They moved my dryer to be able to have more room to complete the work (Justin, the day before, made me aware of this and assured me it was included in the total cost). He was amazing as well! Once the install was complete, Skander went over everything with me and made sure he answered any questions I had. That was much appreciated! I continue to highly recommend Capital Heating and Cooling. Thank you so much!
13:24 09 Dec 20
00:40 09 Dec 20I had my ductwork cleaned out by these guys. Joe there lead technician sent me some disturbing pictures of my ducts before. He and his team did a phenomenal job with my older house!
23:51 08 Dec 20Quality, prompt A-1 service. Thumbs up for Jacob and his assistants (I forgot his name) top notch service. Thanks also to Scott for stopping in to check on progress.
22:45 08 Dec 20
00:10 08 Dec 20The service man was incredibly polite and conscientious. I believe his name was David. It cost more than I’d hoped, but it was priced appropriately. They do it right, using powerful suction from a machine on a special truck instead of an overgrown vacuum. Cleaned up well, blocked vents, added some anti bacterial spray at the end, which was nice, took pictures with a tiny camera, sealed up all the spots where he drilled holes in the ducts, all of which were under an inch, except for the hose connection one and even cleaned out the innards of the furnace. I’m very, very pleased.
21:16 07 Dec 20
18:20 07 Dec 20I was very happy with the technician I got out. He was prompt, knowledgeable and friendly.
16:45 07 Dec 20Hired Capital to install duct work into a 2nd story room with no ventilation. I have a very old house and it did have some hiccups but Capital was able to problem solve on the spot in a professional way
16:23 07 Dec 20
00:00 06 Dec 20
15:28 05 Dec 20The people from capital heating and air conditioning were very professional and knowledgeable and friendly.
00:53 05 Dec 20
21:58 04 Dec 20We had our ducts cleaned two weeks ago. It’s pretty crazy thinking our home was built in 1957 and had never had the ducts cleaned, but that’s likely the case. Dust, hair, and who knows what else from last month through 60+ years ago is continually being circulated through your home, and you’re breathing it in, dusting and vacuuming it. Kind of gross. We saw before and after photos. There was even a tennis ball in one of the ducts. They said sometimes they find dead mice. I don’t want to think about what that could mean for the quality of air in your home.To clean them they had to take the vent covers off in each room, and run their hoses and vacuum equipment through the ducts. We were able to stay here and just shuffled between rooms a few times to keep out of their way as they went from room to room. It takes awhile, and is a little noisy but not extremely disruptive. Most importantly, it was worth it. As soon as they were done we were remarking how the air seemed immediately cleaner. It still really does. We were able to scale back the type of filter we use for the furnace, so the air is circulating better overall. Before this we always had to use a very thick filter, as if we didn’t, there’d be a thin cover of dust on everything within a day or two. Even with dusting multiple times a week, it would keep returning.Last week we had Capital come back and seal our ducts. Basically they put a glue type spray through them, which seals up any leaks. Similar to the spray you can get to plug a leak in a tire but on a grand scale. They first cover all your ducts to test how the air flows beforehand. Then they cover just about every surface in the house with tarps, and put the spray through the ducts. (Which is why it’s important to get your ducts cleaned beforehand.) Once they’re finished they do another test on how well air blows through the ducts. Ours showed they plugged up what would be equivalent to a 6 inch hole through our system. All that extra heat was blowing into our walls, ceiling, floors, instead of through the vents. You and your pets need to be out of the house for most of this, but it’s safe to come back as soon as it’s done. Ifthe weather isn’t ideal for this when you get it done and you have pets, I’d suggest they take a little vacation in the garage for the duration. (Freezing rain here that day for us...not the best weather.) We have heat in our garage so it was fine; a space heater (or fan if it’s hot out) would save most critters from strife in most weather extremes.When they were done, difference was immediate - the heat is blowing so much stronger through the vents. The house is warming up faster. I can feel air getting sucked through the return vents; like you can actually feel the air, which really feels cleaner, circulate. In the summer the AC will be equally improved.Joseph and Nick were here for the duct cleaning, and it was Joseph, Nick and David here sealing them the following week. They were helpful, friendly and professional. Thank you to all of them for doing such a great job.
20:50 04 Dec 20Ethan contacted me prior to arrival. He was very courteous and efficient. Determined a cause, a repair and gone in an hour.
18:12 04 Dec 20Polite professionals and very quick.
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19:04 01 Dec 20Looking for solution to humidity issue in home. They diagnosed home was too airtight and recommended installation of ERV. Was installed yesterday and seems to be working as designed.Crew was very friendly and professional
17:09 01 Dec 20The A Team Jon and David did an excellent job cleaning up my ducts & vents. They kept us well informed of what they were doing before and after the completion of the job. Their professionalism and knowledge reassured us about their ability to get the job done. Both my husband and I slept like babies, we could smell the freshness coming throughout the house. We are requesting the A Team for our next appointment. They are a great asset to your company. Thanks for making our life's a bit pleasant.
23:34 30 Nov 20
18:38 30 Nov 20very good
22:40 29 Nov 20Came out on Sunday! Big plus for me since I was moving into the new but older house and needed service ASAP. Well explained and friendly. Job well done.
23:28 27 Nov 20Great service from start to finish! Rep on the initial call was very thorough, answering all my questions and discussing potential costs and options. Service appointment was scheduled in a timely manner. Immediately received a confirmation email. Got a text and email letting me know the technician was on his way. It included a photo of him. While at the house the tech wore shoe covers and a mask. I appreciated the attention to safety measures! He patiently listened as I described the issue with the furnace. Problem was resolved within a short period of time. He took a lot of care in explaining what the issue was and how to avoid a reoccurrence. Received a follow up call from their Customer Advocate to ensure I was satisfied with the service. Each member of their team demonstrated stellar customer service. It's clear this company has a standard of excellence that they want to ensure is each customer experiences.
18:02 25 Nov 20
04:02 24 Nov 20Justin was very professional and helpful, didn't feel pressured into buying anything. He was up front with pricing ,and I would like to add he has the 5star standard that a company should have ..thank you so much capitol heating for adding him to your team. Willard Smith.
21:50 23 Nov 20We upgraded our old Nest thermostat and replace expired Nest Protect devices. The installer answered all questions and made sure the Nest devices were working with the Nest app.
21:59 19 Nov 20Kyle did a great job on my tune ups. Very honest guy.
21:09 17 Nov 20I am very happy with the work that was done. Anthony (Tony) and Collen are professional and nice. They worked quickly and efficiently. I will happily recommend them and Capital Heating & Cooling to my friends and family. I've included before and after photos of my basement. The new furnace and duct work have really opened up the space. The house is warm and comfortable. Thanks again guys.
20:55 17 Nov 20I asked for bids regarding the install of a new furnace. Justin R. came to the house and reviewed my 14 year old furnace and made 3 recommendations. So did two other salespersons. So what did I like about Justin and Capital Heating?Very Knowledgeable.He answered all my Qs satisfactory, and didn't try to upsell me. Took the time to discuss issued I raised, and helped guide a decision.Diligence.He focused on how my current system was set up, and unlike 2 other reps took measurements. Not only that, he was very through, including reviewing the amount of energy loss for the whole house.Nobody but Justin was interested in the age of the house, and what I had done to reduce energy use, window replacements, etc., so that the furnace could be adequately sized.I also got clear information about changing from a 1" filtration system (2 air returns) and choosing to install a more costly 5" filtration system on both intakes. to do so would take a significant about of sheet metal work given the space I had between the furnace, the water discharge, and the wall. After some discussion, I settled on putting in two 4" filters due to space constraints. I thought the quote to do the additional work was reasonable.Price.I was originally going to consider having a Goodman furnace installed (I had sold a house 10 years ago and put one in since I was selling the house), but he went through the downside, particularly in the COVID-19 environment which impacts getting parts in particular. I went with the Rheem system since I didn't want to wait possible weeks given the shipping and production challenges should a part fail. Ultimately it was a risk/reward (price) calculus. Freezing for several days while a part that isn't stocked locally is not what I wanted to have possibly happen.I paid more for his recommendation than a similar system, but I believe I got more value out of his recommendations.He also cautioned me about waiting until 2021 given the magnitude of likely price increases now that production was ramping up after COVID-19; he expects vendors will charge more, including as soon as January 2021, so I bought in November, 2020.Also, his price did not include a surcharge (3% from another vendor) if I charged the furnace on my VISA.Overall.A good experience. I recommend you contact Capital Heating at Capital HVAC.com for a bid (always get a couple of competitive bids; one bid I got was a lot cheaper, but the tech completely undersized the number of BTUs I'd need). Both price and service are important.PS> I decided to also add duct cleaning since it had never been done in a 28 year old house. I believe Justin indicated that they have 4 trucks that do this exclusively, and the techs have a certification and process that others are not likely to have. Will have this done after the furnace install.
17:59 17 Nov 20Kyle the tech from Capital Heating called to say when he would arrive. He arrived when he said he would . Kyle has excellent customer service skills and performed a great job on giving my furnance its yearly maintenance . After his work he explained everything he did and pointed out our air ducts really needed to be cleaned after 63 years. So we have Capital coming this Thursday to do the cleaning . When we saw the pictures of our air ducts we couldn’t believe how dirty they were.
16:22 16 Nov 20The two technicians were very nice and efficient. I was expecting an all day job but they got out of here by noon. Told me everything I needed to know, and also gave me a heads up about some other piping that was not installed correctly, and when the time comes I will for sure use them again.
01:09 16 Nov 20
19:23 15 Nov 20Capital Heating and Cooling is a certified company that was straightforward and detailed with their process from the first call. They were flexible to make it work within a short window of time that I gave them. Ebony was very kind, honest and helpful in getting us set up! Joe, the technician was timely with letting us know when he was going to be here, explained the process, and his process was very much like the video on their website! He spent a lot of time to ensure they are very clean, and his setup and take down was organized and respectful of our home! I highly recommend this company for your duct and vent needs!
14:50 15 Nov 20Have always had a positive experience with Capital Heating & Cooling! They're prompt, great communication before, during and after and upfront on needs for our HVAC needs. Definitely recommend!
16:26 14 Nov 20We booked a furnace tune up through Home Depot. Ethan Soczka was our technician. He was nice, friendly and was easy to understand when he explained what he did and what else may need to be done.
15:54 14 Nov 20The technician that came out to do some maintenance on our furnace was friendly, knowledgeable, and very helpful in explaining things about my HVAC system. I would recommend Capital Heating for HVAC needs.
13:05 14 Nov 20
09:06 13 Nov 20Very nice and polite explain everything I will use this company again
03:48 12 Nov 20Whenever I have had to contact Capital Heating and Cooling I get to speak to someone right away and they have no problems getting me an appointment with a technician either the same day or within the next day.When our AC was dying they sent a tech out to look at it on the same day we called and we had never used their services before then. The technicians are professional and do a great job.
12:19 10 Nov 20Knowledgeable people. Smooth and quick service. Nice to deal with.
18:17 09 Nov 20
21:53 07 Nov 20
22:52 06 Nov 20I hired Capital Heating & Cooling after my home warranty company told me that hot water was not a necessity last February since they were willing to quickly order and install a new water heater. It was then that I was sold on this local company to be my one and only company to work on my furnace (note: the warranty company that they hired to replace my unit only 6 month prior did a terrible job that Capital was able to fix and make right for me), water heater and central air system. I liked this company so much I even hired them to come and clean out all of my duct work and vents! If you are looking for a great company to work with for the products and service they cover, look no further! Pick up the phone and call them!
22:56 05 Nov 20
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03:22 23 Oct 20I had my furnace replaced and the entire process was extremely easy and smooth. Justin, the salesman, was friendly, professional, and knowledgeable. Colin and Tony installed the furnace and did an excellent job. I used many other HVAC companies multiple times within the past few years in investment properties and have never had as good of an experience as I had with Capital Heating. They will be my first call next time!
16:14 21 Oct 20Micheal was great! Super friendly. Went above and beyond. Highly recommend
15:00 17 Oct 20
23:53 16 Oct 20Kyle rocked my odd furnace problem. He diagnosed the issue, fixed it, and was kind and awesome. Would hire again.
16:01 27 Sep 20Crystal was outstanding in setting up the appointment, explaining the types of services offered and the cost associated with each service. She was more than willing to accommodate our schedule.Anthony our service tech, thoroughly serviced our furnace and a/c units. He was very courteous, professional and conscientious of wearing a mask, keeping distant, cleaning up and answering questions. I would highly recommend Capital, especially as they offer specials through Home Depot.
12:45 17 Sep 20
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22:52 01 Sep 20I have a hi-efficency boiler for a former 3-story convent with radiant heat. Capital was one of the few area companies certified to even work on my system. They are very good at what they do and I've never had better communications with a vendor. I've selected annual maintenance service and feel I am in good hands ✋.
22:54 28 Aug 20
17:45 26 Aug 20I've had a very good and professional experience with everyone I worked with at the company but I have to say the installation techs that came out to install the new AC and furnace made it a fantastic experience! Tony Davis and Colin Krivitz (installers on site) did a VERY professional job and took great pride in thier work! They put in the extra effort to make sure everything was perfect and performing up to expectation. It's great to see guys that aren't just there to get it done fast but instead are genuinely in it because they care about the customer and thier professional work! They went out of their way to explain everything to me through the whole process and made sure everything was tested and working properly before they left. These two need a raise and I want the company to know they have two fantastic assets working for them! Thier performance should be acknowledg'd!
21:30 25 Aug 20
18:08 21 Aug 20Tony & (I apologize can’t remember the name of the other guy) were courteous, hard working and very knowledgeable of the service they provided. My husband and I were very impressed by them.
16:14 18 Aug 20
17:21 06 Aug 20Very nice people and thorough. Broke down different options and helped us make the right decision based on our needs.
13:43 01 Aug 20Representative (Kyle K) was personable and took the time and effort to address all of our concerns.
20:49 31 Jul 20
16:26 31 Jul 20Multiple financing options are awesome. Lifetime guarantee, and 24 hour service guarantee totally transfers the risk to them. A plus workmanship would definitely recommend.
14:25 31 Jul 20My husband and I were very pleased with the work Mike did for us with our AC unit, especially explaining each procedure he was doing. He did an excellent job and we look forward to his continued AC service. We will refer him to other condo owners in our building as they may require AC attention soon.CURTIS and KATHLEEN CARUSO-STELLWAGEN
22:53 17 Jul 20Service was timely, friendly and efficient. Communication top notch. Always a pleasure dealing with CHC.
19:53 09 Jul 20
15:05 09 Jul 20Anthony came out to tune up my AC and walked me through everything in a way that I could understand as a layman. Of the issues that came up, he broke out various options and the costs associated with each, but did not pressure me into choosing, so I felt comfortable being able to decide based on my current financial position.
21:40 08 Jul 20
18:23 16 Jun 20
17:33 16 Jun 20Anthony and team did a great job with our AC Tune Up which turned into a few things that needed to be replaced (I blame the previous owner of our home) which were quickly taken care of.They were on time, thorough and friendly. I would highly recommend them!
21:25 06 May 20We have enrolled for another year with Capital Heating and Cooling. From our service tech Mike, Jake our customer service representative and to Mr. Fox the owner and the rest of the staff we are so happy with all of you. I highly recommend you give them a try!!
00:58 18 Apr 20
12:48 16 Apr 20Exceptional customer service which puts you at ease - knowledgeable service team who takes the time to explain your systems and work a solution you can trust in.
19:12 20 Mar 20Andy was very professional and got our heat back and running in a short amount of time.
18:21 11 Feb 20The company is responsive, communicates clearly and regularly, and does quality work. Michael who did the service of our furnace last week did a great job. He was a pleasure to talk to, explained things well, and was thorough and professional.
22:12 08 Feb 20
20:14 28 Jan 20I have been in the heat processing and boiler industry for 30 years. I know what needs to be done to properly service a boiler. They came in did all the right things at a fair price.
23:40 25 Jan 20From our first phone call, to final payment was nothing but a GREAT experience. The staff is friendly, knowledgeable, and do a great job. I would recommend them to anyone who is looking for heating and cooling work.
22:21 22 Jan 20
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21:36 22 Jan 20I wanted share my experience with Justin at Capital Heating and Cooling. He set me up with a energy efficient furnace that was tailored to heat my home. He came in $2000 less than my other quote and ended up saving me $40 per month on my heating bill. He was also very responsive. Whenever I had a question, he got back to me within an hour if not sooner. I highly recommend that you give Justin and Capital Heating a look for all of your heating and A/C needs.
Maria R. Scalone
21:02 20 Jan 20Jake S. and Demetrious E. were very professional. They came in on time to my place of business. Jake and Demetrious were fast, friendly and knowledgeable. They were very careful with our property and cleaned up before they left. The Pair even put back the display counter they had to move. A great service all around. I highly recommend Capital Heating and Cooling for anyone who needs HVAC work done.
23:05 16 Jan 20Shaeffer was courteous and professional. He informed me of what he would be doing every step of the way...which is helpful because they have to work in every room in the house and in the basement. He left the house/ rooms in the same condition they started. Since they had to turn off the heat-he brought a nice little portable heater into the room I was in. He was very thorough. I highly recommend this duct cleaning service.
14:25 14 Jan 20
17:55 13 Jan 20
20:04 12 Jan 20I would recommend to anyone who does business with Capital Heating & Cooling in future, personally request that Daequan be the rep who performs the work. He was professional, polite, courteous and thorough. Very impressed.
18:41 09 Jan 20Excellent and timely service. Knowledgeable service personnel. The only company I trust to service my geothermal heating system.
00:20 07 Jan 20
15:20 23 Dec 19Mohammed kept me informed throughout the visit.
21:33 20 Dec 19
21:30 20 Dec 19
00:18 19 Dec 19Michael with Capital came out to do a Nest doorbell install for us. Quick, efficient work. He was friendly and took the time to explain everything I needed to know. Would definitely call them again.
18:57 16 Dec 19
20:14 13 Dec 19Great service, great value and super knowledgeable.Thanks!
14:39 13 Dec 19Furnace would not run after DTE power outage tech was onsite within 30 minutes was very informative of what caused the issue
22:54 12 Dec 19Michael was very professional explained everything about installScales in the office are terrific with scheduling appointments following up appointments and following up on emails great company
21:48 12 Dec 19
21:18 12 Dec 19Your worker that came out was very polite knowledgeable and worked very hard to keep me warm while he was doing his job I appreciate everything he did and thanks for the service.
12:13 12 Dec 19
01:25 11 Dec 19The service provided by the tech (Schaffer) is the gold standard in customer care. Very personable and knowledgeable.
23:36 10 Dec 19Anthony was our technician and was quick and efficient with our furnace tune up. He went into detail of a few issues we had and quoted us instantly for pricing. Overall great experience and would recommend!
16:48 10 Dec 19Anthony Wojak was the technician who worked on my HVAC equipment & he was FREAKING AWESOME!!! What made him FREAKING AWESOME??!! He was patient, courteous, knowledgeable & informative. He explained & showed pictures of what was not working or will be need to be replaced. I couldn't have asked for a better experience! Thank you again Anthony!
22:40 09 Dec 19From Krystle on the phone to service techs we've been treated to 5 star service we're very impressed.
12:38 09 Dec 19Mike was great. He diagnosed the problem and explained it to me in layman's terms. He was pleasant and courteous. He gave me some helpful tips for better maintenance. He left my furnace room clean. The rate for a Sunday call was about what I expected but not exorbitant.
20:41 04 Dec 19very knowledgeable and friendly
20:58 03 Dec 19
17:43 30 Nov 19
03:38 29 Nov 19Hello,Thank you for my new furance. Ericka yours Sales Rep was very nice and very knowledgable. The two guys that came to my house to put in my new furance were very nice and friendly. They always kept me up to speed and explaid what they were doing during the day. It was a smooth and easy process.
17:03 27 Nov 19Taylor was a wonderful employee of Capital Heating and Cooling. He explained what he needed to do, worked efficiently, and explained his work and what we needed to do later. Thanks for employing him and sending him to our house.
00:39 27 Nov 19Such amazing service, got lots of notification about when he would arrive, and who he was. And he even offered me coffee!!
21:36 15 Nov 19Jason and his guys are very honest fair and reliable people
07:51 14 Nov 19Taylor Ryan was very professional and knowledgeable about the way he carried himself and his business and he took care of us fast and efficiently.
20:14 07 Nov 19Tyler was amazing! He came out to clean our air ducts today and I couldn't be more pleased with the service. He arrived promptly, treated my home with care by laying down drop cloths & putting on shoe booties, and walked me through every step of the process. Simply can't go wrong when you go with Capital!
Vanessa De Jesus
18:56 13 Oct 19Awesome job with the work in my house.
06:04 02 Oct 19Anthony was super!!He was very knowledgeable and professional. His military background was obvious the moment we started talking. He went about his work with precision. You got the impression he knew exactly what he was doing and what came next. He's a keeper! We have enjoyed doing business with your company in the past and look forward to the future
20:34 01 Oct 19I had capital work at two of my commercial buildings and they did a great job!
21:58 30 Sep 19Straight forward high quality service.
22:16 27 Sep 19A few years of very reliable heating and cooling service
02:40 27 Sep 19
21:28 23 Sep 19
18:14 21 Sep 19Our tech, Mike, did an outstanding job of explaining what we needed to do to improve the efficiency and life of our equipment. He was so pleasant to deal with and was very thorough in his work. Very pleased with the job
12:49 20 Sep 19Great Service. Gave a good report and update when he was done. A+
19:05 18 Sep 19
21:53 17 Sep 19
23:44 13 Sep 19
02:37 06 Sep 19I'm very satisfied. All that was done was explained in detail. It's refreshing to experience that your workers are true Gentlemen. Thank you.
22:40 05 Sep 19The furnace tune-up was done professionally and well documented. Best service I have had compared to past serving by other companies.
00:03 04 Sep 19We had capital heating and cooling install our new furnace and I have to say compared to other contractors we have had work on our home they definitely stand out with there professionalism. They follow up with you every year to make sure everything is working good and offer inspections. Very easy company to work with, would highly recommend.
20:04 03 Sep 19Straight Talk and honest. I had the pleasure of speaking with Jason the owner who is very patient and quite informative. He gave me all the information I needed
15:07 29 Aug 19Extremely easy to do business with! Their timely responsiveness from my first contact through to them providing my requested service, was outstanding. The expectations set where followed through and I am very pleased. Thank you Chrystal and Taylor!
18:07 23 Aug 19
10:57 23 Aug 19Antony was very helpful in troubleshooting a potential issue. Some companies may have tried to say that something was wrong just to gouge someone but not in the case with Capital Heating & Cooling. I am impressed that you are such an honest company. Highly recommended.
21:48 22 Aug 19Fantastic company that stands by their work.
21:19 17 Aug 19Anthonyvery polite answeredanswered all my questions
23:54 07 Aug 19We are so grateful to have such a great team of workers from Capital Heating and Cooling working so hard to get our air conditioning working. They worked evening and weekend to get it going. I never saw such a dedicated crew. Michael M. was just outstanding how he worked through a difficult situation with our unit. We are very grateful for all his hard work and all the others that worked to get this done. Thank You!
15:06 07 Aug 19
04:21 06 Aug 19Great Job Eric
15:39 01 Aug 19Service tech Anthony was very knowledgeable & professional. Although tech at service call last year missed something we paid for, Capital H&C had records that supported our claim & they took care of the oversight without any problem. Great customer service!
17:52 31 Jul 19You people did a fantastic job as always. Anthony was prompt and efficient as always. I know if I have any problems with my furnace or a/c I know who to call.Michael Perlongo
16:08 29 Jul 19
02:27 28 Jul 19
21:10 24 Jul 19
15:41 22 Jul 19Very pleased with Michaels work. He did a great job and was very friendly. Thank you!
02:42 22 Jul 19Michael was very professional, informative and helpful!! Thanks for getting the AC running !! Would definitely recommend!!!
17:16 21 Jul 19Erick,was very pleasant and helpful. He explained what was wrong,checked freon levels and even cleaned off the little blades.Would definitely call them for any future service needs.
02:39 20 Jul 19
00:24 20 Jul 19
Scheduling at WYWOPets
15:25 19 Jul 19I am BEYOND impressed. First Joe came and sure enough, hottest week of the year our old AC was dead. He tried to piece together an affordable range to fix it, but in the end it was more manageable to get a new unit. He went through all the specs with us and didn't push the super high end, respected our budget and because we had Nest already installed, took a good chunk off.Let's fast forward to 2 days later for the installation - it's going to be 94 ... and it's severe thunderstorms with 2-3" of rain predicted. I thought for sure we'd have to reschedule, but Jake & Kris came over, set up a tent and got to work.I asked them to not bug me too much since I was working from home and it was perfect, they did their things, checked in often to see if I wanted to see any of the specs/alterations to the connection (I didn't care), and BAM! In a few hours, AC was up and running!Professional, respectful, affordable. Will definitely use them again if needed!
18:33 17 Jul 19
18:36 16 Jul 19Taylor was extremely thorough and explained the services in a way I could understand. He was also very kind and patient with my energetic toddler!
19:09 15 Jul 19
20:18 12 Jul 19Carl and Kathy Lassa, would like to thank Jake and Jake for the professional job they did installing the new air conditioner. Carl expresses how Jake and Jake are fabulous workers.SincerelyBelinda Schowalter(Kathy's daughter)
16:34 11 Jul 19The best decision we made was our selection of Capital Heating & Cooling when we needed a new furnace two years ago. Our experience at that time was extraordinary...people, service and product quality exceeded our expectations. Based on that, it was a no-brainer to call Capital when our air conditioner needed service. Once again, our experience was extraordinary. Kudos to Anthony Wojack for going above and beyond to make sure we were happy. Highly recommend Capital Heating & Cooling.
01:32 09 Jul 19Been working with Capital for years, the tech that came to fix our AC was the best tech I've met so far from Capital. Expensive repair, but these things happen. He was patient, walked me through everything, clear about costs.
18:58 05 Jul 19Mohammed was a very friendly and knowledgeable tech, he was on time and seemed proud to work for the company.
20:27 03 Jul 19I had Anthony respond to my call for Home Depot service, contracted ouy to Capitol Heating. The response time was fast, Anthony was very professional in his duties and knowledge of his work. Very happy with the work done. Jerry
14:42 25 Jun 19Technician was on time, professional and did a great job. Highly recommend!
22:57 20 Jun 19
17:35 19 Jun 19Anthony, Michael & Erik serviced my furnaces & a/c units at my rentals and were absolutely fantastic. They were all on time, efficient, honest and communicated well. Thank you.
14:52 18 Jun 19Mohammad was very professional and courteous, highly recommended!
18:18 16 Jun 19Dan and Tyler from Capital cleaned our ducts out on Father's Day of all days. They showed up on time, efficiently went to work, did a great job, and cleaned up after themselves like they where not even here. Overall great experience.
16:36 16 Jun 19Super friendly people, very thorough and very knowledgable. Erik was very helpful and also gave us recommendations on helping with allergies and keeping the air clean in our home during the inspection and tune up. Thanks for your help!
16:26 13 Jun 19I can't recommend Capital enough. Great communication, very knowledgeable team, and exceptional customer service. I was having an issue installing a Nest thermostat and Darren went above and beyond to make sure it was up and running. It was seriously one of the best customer service experiences I've had in years. Top Notch company and my new go to for HVAC!
22:25 10 Jun 19
19:26 09 Jun 19
19:27 04 Jun 19
10:35 01 Jun 19Dan our technician was very professional, respectful of the property, explained everything that was taking place, and exceeded our expectations in a job well done! He is an asset to this company because not only do we highly recommend Capital Heating we will hire them back in the near future. Thanks Dan and keep up the great work!!
22:07 31 May 19
02:22 30 May 19Staff was friendly and courteous. Explained exactly what was to be expected and then reviewed work. Amazing service from Mohammad Z.
12:58 29 May 19The service tech did a good job of explaining things, offering suggestions, etc. He was courteous and knowledgeable.
13:16 27 May 19James and Demon where great. The install was complicated and they spent the time to do it right. They were neat and clean and even though it rained during the install, they avoided to bring the mud into the house.
04:22 27 May 19
Michael J Layde
20:18 22 May 19Review of Daniel Shelenske's Service Call: We had Capital Heating & Cooling provide us with their air-duct cleaning service today. The technician (Dan) who came out to our house to provide the service was outstanding. Dan was courteous, knowledgeable, and very thorough in the work he provided on our behalf. I would recommend him very highly for anyone looking for air-duct cleaning service for their home
22:48 21 May 19
12:47 21 May 19Very thorough, very professional. Thank you!
18:13 19 May 19Dan did an amazing job and went over the whole process in detail with us. great costumer service! We are very impressed and will be using this company again.
20:29 18 May 19
21:05 17 May 19I love Capital Heating & Cooling. They do a great job for the most part. Just wish they could tighten up time ranges for appointments. That's my only issue.
19:38 17 May 19Michael was fantastic, articulate and professional. I am very satisfied with Michael and Capital Heating and Cooling!
18:41 17 May 19
15:12 17 May 19
20:31 16 May 19Dan, the air duct cleaning tech, was very friendly and hardworking. He communicated throughout the job to allow me to plan my day. He did a stellar job on cleaning and sanitizing my air ducts. Truly cares about the customer. Capital heating and cooling was the most affordable company in the area and offering excellent availability for scheduling
22:33 15 May 19
13:12 15 May 19Capital Heating & Cooling is the exception... not the rule in customer service, expertise, & quality. Tie that all together & you are sure to receive unprecedented confidence in your heating and/or air conditioning investment. (We purchased replacement units for both.)Thank you, each member of the customer service support team, for your thorough & clear communications re: our appointments & follow-up for our installation.Justin was our sales professional... We are confident that we received the benefit of his outstanding product knowledge. This became clear as he actively worked with us to design... not over-design... a system that is sure to meet our future needs.Installation: Thank you Scott, Kris, & Thomas. Simply outstanding! You were professional, clean & proficient as you worked together to see that we had a quality install & experience.And last but not least... Dan. Duct cleaning isn’t an easy job... Yet you took care to ensure that you contained debris... Your efforts put an explanation point on our OUTSTANDING customer service experience!You simply CANNOT make a bad decision by selecting this company. Every encounter was top-notch.
Barb Breed Heidt
14:00 13 May 19Excellent communication and service. I'd highly recommend this company to anyone.
19:13 10 May 19Dan S. was the air quality tech who came out to the house to clean our ducts. He called before leaving his site to let me know long it would take, and asked if I need a coffee or juice or anything like that, that he could bring to me! He was professional from the get-go. He explained their process and asked if I had any questions before he got started. He would check in periodically to let me know where he was in the process, showed me the tools they use, and gave plenty of advance warning for when I would need to leave the home (we had a spray done). I couldn't have asked for better service, and would recommend Dan, and Capital Heating & Cooling all day long!
15:07 10 May 19
13:29 10 May 19
15:58 09 May 19
20:23 07 May 19
17:30 04 May 19
15:50 02 May 19We were very pleased with the job that Dan and Capital Heating did on our duct cleaning. The office was efficient in quoting and had excellent appointment follow up. Dan was very professional, courteous and clean. We would not hesitate to recommend Dan and Capital to anyone seeking duct cleaning services.
Mary Beth Vinohradsky
02:30 28 Apr 19Technician was on time, and did a great job of cleaning and tuning up of air conditioners, as well as providing helpful tips and information to help the units run smoothly and efficiently. Professional service and communication!
03:19 26 Apr 19Excellent job of cleaning our A/C unit, took great care and was very helpful.
18:03 24 Apr 19I have had a number of problems with my Rheem furnace which Capital installed a couple years ago. While it is frustrating to have problems with a new furnace, the Capital service team has always been responsive including the recent visit on 11/3/17 when once again, the furnace shutdown. This service call, Capital sent their top Service Tech, Randy, and Brad, the General Manager. It was interesting to listen and watch Randy and Brad evaluate and test virtually every part of the furnace. Their combined knowledge base is all encompassing, and they spent extra time verifying the entire furnace was working properly even after they found the problem. Capital Heating can't control the manufacturer, but do respond and want to make sure the problem is resolved. Randy and Brad had a 5 star service call. The team also included a trainee, Mohamed, and he helped Randy install the new part. All were very courteous.
16:38 24 Apr 19
17:10 23 Apr 19Great service overall! We worked with Abby to schedule our appointment and she was genuinely concerned with our duct issues. She scheduled Dan who was an amazing technician. He walked us through the process step by step and kept us informed with his findings throughout his time there. He paid close attention to detail and was very thorough! I highly recommend using Capital Heating & Cooling!!
17:04 22 Apr 19
17:19 19 Apr 19Dan was awesome he did a excellent job!! Dan was very professional and made sure he kept me up to date on his progress. Dan explained everything and was glad to answer any questions. He conducted a walk through with me before an after to make sure we were on the same page and understood the process. Dan is a keeper he deserves a raise thanks Dan for a great job keep up the great work.
Andrew & Caroline Ludka
16:31 19 Apr 19Had appt today for checkup on our installed systems - Erik was very effective and gave great feedback about running fan 24/7 due to efficient system that we installed. Running fan 24/7 (will adjust speed based on weather) will allow either A/C or furnace work better and easier. It won't cost that much in long run for benefits it will produce for us. Thanks! :-)
13:59 15 Apr 19Erik was an amazing technician with great customer service skills and knowledge of our products!
22:23 13 Apr 19Wonderful service! I called multiple companies because I wanted to be sure I was getting reliable and fairly priced service. Gina, the dispatcher was funny, kind and understood that we needed someone that day. I never felt like I was being pressured and she gave me all the information I needed with a great attitude.Erik, the technician was great. First, he called to let me know he was on his way. When I said I wasn't in a huge rush as long as someone was coming he said he would try to stop for gas and asked if I needed anything. This cracked me up. No babies in my house anymore but I can totally remember a time in my life when I might have asked him to grab some milk.Our furnace is OLD. Actually older than Erik was. I completely understood that he may not know all there is to know about it and really, really appreciated that it is the kind of company where he didn't hesitate to call in a more seasoned technician when all of his troubleshooting didn't work. Better yet, the second guy ran over from his house because he was already done for the day (sorry, I don't remember his name).The furnace is now working. I'm hoping to coast through spring and pull the trigger on a new furnace in the fall. A less honest company might have forced me in to that purchase on Thursday.Capital won me as a customer and I plan to shop with them soon for our replacement furnace.one note - the initial answering service is a little weird. You think you may have reached the wrong number. Be patient. I understand why a small business might contract with an answering service, the rest of the staff rocks.
21:55 13 Apr 19On time, helpful, good communication.
20:35 13 Apr 19Great service.
M J Sidney
17:55 13 Apr 19
13:04 13 Apr 19
23:48 12 Apr 19Chad (Our Sales Person) was great! Gave us a great deal on the new A/C unit we wanted. Abbey in the office was great to deal with. The installers(Jake and Cory) were great to deal with always on time and kept us informed on their progress during the installation. They did a great job on our installation! We are very pleased with Capital and their staff!
03:02 10 Apr 19I was most satisfied with the work provided by Capital Heating and Cooling. I had them come out to clean my furnace heating vents and cold air returns.As a former business manager, I know how important it is to have quality people that care about the work they do! So from the initial contact with the office manager , who was bright, personable and very informative, I felt pretty much confident.Their Service person, Quinten Handy, was excellent, communicative and went above and beyond to be sure I knew what he encountered, what he did did and that I was pleased with every aspect of the work preformed. Their people were the kind of people I looked for when I was hiring.The delivered everything they said they would during that initial contact phone call.So yes, you should feel confident. Talk is cheap. They delivered on all their promises.
15:48 07 Apr 19
22:51 04 Apr 19
20:16 02 Apr 19Anthony did an excellent job diagnosing and fixing the problem. He was able to give us a temporary fix while waiting for a replacement part. He returned with the new part and replaced it quickly.
22:31 01 Apr 19Awesome same day service for me, very polite and knowledgeable staff.
04:16 01 Apr 19
16:35 25 Mar 19I was glad to receive notification of the Tech’s arrival time. Darren and Taylor were both friendly and efficient. They were well trained and did a great job of installing my devices. I asked questions and they answered them all. When finished I was fully satisfied with the install and understanding of my new devices. I am very please.
04:10 23 Mar 19
22:05 15 Mar 19Erik was very helpful and insightful
17:10 11 Mar 19We had a awesome experience with Capital. I highly recommend them . Their Technicians were on time and kind. Fix our AC now everything will be super cool this summer. Thank you Capital heating and cooling. 5 stars
21:00 08 Mar 19Booking and working with Capital Heating and Cooling was effortless. Everyone we spoke to and Dan the technician were great! Highly recommend!
15:46 08 Mar 19Friendly and knowledgeable technician who listened to what I had already tried. Was able to diagnose and resolve the issue. Thanks
00:59 26 Feb 19Had a very great experience. The technician showed up on time and was transparent with the procedures to perform and how long it would take. He even offered to bring me a coffee on his way to the house. The service from the front office was also fantastic. I would definitely recommend and use them again for other services.
20:11 11 Feb 19Fast and friendly service for a surprise early morning issue with our furnace. Highly recommend.
12:14 05 Feb 19Very professional team, friendly, great experience with them, recommend to everyone, will choose this company for my future projects.
22:38 01 Feb 19Who are you going to call when a polar vortex hits, and it kills your furnace? CapitalSo my furnace died Wednesday when the high was -15. I have 2 small kids and a work from home wife. I don't know the 1st thing about HVAC units, so I when to google and Capital Heating and Cooling came up.They were understandably busy, but they did make it out in a timely manner.The tech who did my service was named Mohammad. Let me tell you, he was FREAKING FANTASTIC. Despite the bitter cold, despite the fact that he was working the grave yard shift, he was super polite and really informative. He took the time to explain to me the issue, and how I could possible resolve it in the future. He also took the time to explain all the parts that were affected.Great work Capital!PS. GIVE MOHAMMAD A RAISE!!!!! ;)
Well Rounded Maternity Center
23:14 31 Jan 19Erik was curtious, kind, knowledgeable. He wouldn't quit until we had heat. He went above and beyond. Great service.
23:57 24 Jan 19Wonderful customer service and excellent work!
02:27 06 Jan 19I've used Capital Heating & Cooling to install my Nest Thermostat and Tankless Water Heater. I truly appreciate the professional service that they provide. Matt M. did an amazing job telling us about the water heater and Scott & Kris did a fantastic job installing the water heater 3 days later. My family is enjoying both products!!! Thank you for being such a great company to use and I love how well you communicate with your customers. Also, the guy who installed my thermostat was wonderful :)
17:12 05 Jan 19Scott and Kris came to install a new furnace, a very unexpected event. The were punctual, knowledgeable and very friendly. This is the third or fourth time we have worked with Capital Heating and Cooling and will continue to in the future. We highly recommend them.
22:59 28 Dec 18Dan S. Gave exceptional service. Would highly recommend Capital Heating & Cooling
18:46 13 Dec 18Jake S. and Cory R. are true professionals! They were friendly, knowledgeable and efficient. They were extremely tidy too! I highly recommend Capital Heating & Cooling for anyone looking for service options or upgrades!
03:51 04 Dec 18Capital Heating & Cooling was a great company to work with. They were able to schedule a service call for the same day and communicated throughout the day and the entire process. Mohammad came out to look at our furnace initially. He was very professional and explained in detail everything he was doing and the reasons why. Mohammad was very thorough and detailed. The next day Jake and James showed up to install a new furnace. They called promptly and showed up on time. They too were very professional and walked through the entire process for the day. Jake and James worked very hard and were very pleasant to talk to. They cleaned up and made our house look as if no one was even there. I would recommend Capital Heating & Cooling to anyone.
19:47 29 Nov 18Great service, very efficient and speedy Nest installation even though my house is older. Communication with both Theo and the office team was spot on. Would recommend!
17:03 27 Nov 18Great experience. Fast quote from Molly in the office, good pricing on Aprilaire system, and great install from Phil the install guy. Would highly recommend.
19:41 25 Nov 18Needed an HVAC company and saw good reviews so we gave them a shot. Couldn't have been happier from the moment we called til service was complete they were true professionals. They were very honest, candid, and easy to work with. The quality of work was good and tech communicated well. I like the system they have of scheduling and follow up as well! Great work Capital! Already recommended you to a few others!
19:25 25 Nov 18Worked with Anthony, Jason A., Jake S. and Taylor R. who all helped with the servicing/quoting and installation of our new furnace. I have to say that all of them were so professional and informative and on install day I barely knew they were in my house. I would recommend them to anyone in need of heating/cooling needs. I will definitely be calling you again in the future!Thank you so much Capital Heating & Cooling!
15:44 20 Nov 18
01:40 19 Nov 18Dan came out to do Duct Cleaning and did a great job! Very clean and it went faster than I expected. His truck was very cool to see when in operation too. Glad I booked with Capital!
23:34 09 Nov 18Theo did a great job. Thorough, communicative. Very professional.
22:36 08 Nov 18Helpful, friendly, informative, and hard workers.
23:52 24 Oct 18Not every home fix goes smoothly when contracting out help. Capital showed extraordinary knowledge about boilers and how to repair them. The service manager, Seth, went out of his way to ensure a positive experience was the end result.
22:19 24 Oct 18Had a very good customer service experience with Theo. He was here to give the furnace and AC a tune-up. Discovered that sometime since I'd last used it, the coolant in the AC had all leaked out. Theo explained that the coolant that was used by my 25-year-old Carrier was being phased out. We discussed replacement options and decided on a new Rheem unit that fit my needs. Theo was considerate and thoughtful throughout, and I feel very comfortable in my decision. Thanks Capital Heating & Cooling for another great customer experience!
15:24 19 Oct 18
12:33 17 Oct 18Thank you, Scott S and Jake K for a fast and efficient install. We knew when we purchased this house we would need a new furnace and ac unit. We didn't plan on how quickly it would be needed though. Thank you for staying late to show us our new units and go through maintenance with us. We appreciate the time you spent and the attention to detail you gave.
20:53 15 Oct 18We have a plan with Capital Heating & Cooling. Nick showed up on time for yearly heater maintenance, very professional and job took about 30 minutes. He answered all questions. Very satisfied with his service.
14:36 02 Oct 18Kristofer did a great job cleaning all the vents and AC system of my home. He was prompt, professional, and I could instantly tell the difference in smell after he cleaned them.
02:22 26 Sep 18Skander was very courteous, knowledgeable and did a fine job with the installation & instruction. I would be happy to see him for any future service, but of course hope I won't need any for quite a while.
18:47 22 Sep 18Theo was professional and helpful. Explained the problems and the options.
14:14 14 Sep 18Very Friendly and personable Company! Skander and Taylor installed our new furnace and air conditioner in one day. They were very polite and professional. The installation Manager even came by to see how things were going and if I had any questions. I would highly recommend them for all your heating and cooling needs. Excellent job!
00:03 25 Aug 18Joe & Jacek from Capital Heating & Cooling came to install a new furnace. They were professional, courteous, and hard-working. Even though my house is small, it presents its own set of challenges (especially with the furnace located in the attic). They had no complaints, and kept me informed as they worked. Joe walked me through the installation and explained everything thouroughly and to my satisfaction. I would highly recommend them to anyone looking for similar service needs.
14:52 20 Aug 18Called them on a Sunday when my air went out. They arrived in an hour. The tech checked everything out. The charge was $119.00. We did not figure out why the air started working again but I can say that it was a fair charge for a Sunday call. Would recommend these people highly. AND THEY ANSWER THE PHONE WHEN YOU CALL!!
16:07 01 Aug 18
12:31 24 Jul 18
13:41 16 Jun 18The entire process of getting a new air conditioner was easy and seamless. Skander (and Jake) who installed were very professional, and though the install took 5 hours, they made us feel comfortable in our own home. I definitely recommend Capital Heating & Cooling and Skander.
03:25 16 Jun 18Matt and Adam were so great through the entirety of the grueling process installing our previously radiator filled duplex to forced air! The project took longer than anticipated and they worked 12-14 hour days in our basement to get it done! They worked around my infant daughter's nap schedule. Thanks guys!
03:19 16 Jun 18Very friendly and professional service, even though the project to longer than expected, everyone went above and beyond. The technicians even coordinated performing the loudest parts of the project around my 8 month old's nap schedule, not an easy feat. I would come right back to these guys for any heating/cooling needs.
14:13 29 May 18Kristofer provided - air and duct cleaning service, everything was explained, excellent service. Left area in good condition, performed task as described. Scott and Jacek installed Trio Purification system. Came to the site, inspected the area, advised what could be installed. Initially was supposed to install smart thermostat, but could not be done due to the whole house system set up, honest feedback (hopefully will get back with options) . Happy with Trio Purification system. Staff seem to be very knowledgeable about what they were doing.
02:09 22 May 18
19:34 15 May 18The field representative was informative, competent, and respectful of our property. I felt confident in his service and knowledge.
04:12 02 May 18This was my second time using Capital Heating & Cooling and I am beyond happy with the service I received from them both times. Our first service technician, Kris, was super knowledgable and did an excellent job of cleaning out our air ducts. He was fast, efficient, and I loved seeing the before and after photos! Our second service was the install of our new furnace by service technician Skander and his partner (I believe Mike?). They were both very friendly and thorough in explaining the process of the furnace install and addressing all of the concerns I had. I highly recommend CH&C!!!
13:28 24 Apr 18Scott and Jake did a GREAT job.They installed my furnace and A/C with pride!!They did all of the work in one day to help with my schedule, they were at my house about 12 hours. THANK YOU!
03:36 12 Apr 18And then there was HEAT!!!So our lead installer, Daniel,was here until almost 9pm trying to get our furnace up and running. He was unable and had the company send out a tech, Mohammad, who was able to solve the problem so we can have heat for tonight. Also with this being such an old house and thermostats from almost 17 years ago only having a few wires to connect they were unable to install our Nest thermostat tonight. So tomorrow they will be sending out someone, or a few of them, to finish up, clean up and install the Nest. I give lots of kudos to our installer for working as late as he did and trying his hardest to figure it out. He got a little thank you for the dedication. So we should be running full steam tomorrow, but for tonight, we will bask in some real heat. Thank you Capital Heating.
10:42 10 Apr 18As a new member of the Capital team, I offer my humble opinion.For the first time in 25 years of service in this industry, I look forward to coming to work.
15:03 04 Apr 18Great service, everything works as intended. Our installers were Matt E and Jake.
14:07 12 Mar 18Jorge and Dan came to get our new furnace installed within 2 days of our old one unexpectedly failing us. They were professional, friendly and informative throughout the whole process. I knew what was going on the whole time, which was appreciated as a first-time home owner!Additionally, I felt extremely safe and secure in the house with my two small children. Overall, our experience with CH&C was fantastic, and we will look forward to recommending them to friends and utilizing their services for years to come!
22:24 06 Mar 18From Sales to Service they have been a great company to work with. Jimmy the comfort tech that came out to quote a new furnace and A/C. Took the time to measure the size of all the rooms. He also counted all the registers and returns. He explained all of the options typed up a quote and printed it before he left. The day of the install Scott S called before they left to let me know they were on the way. When Scott and Phil arrived they put drop clothes down from the front door all the way to the furnace in the basement. They were very professional during and after the install. They made sure we were very comfortable with using the equipment. The install is very clean the area the worked in is spotless.
17:09 05 Mar 18Did a great job with the installation of a new furnance. Showed up on time (called on the way to let us know approx. when they'd arrive), explained what they were going to do and completed the job all in the one day.
19:53 16 Feb 18
00:09 09 Feb 18Great response time for a new furnace bought in an emergency. Arrived at a convenient time and was very thorough in installation, including in needed modifications to pluming and hardware. Clean job, tested all the equipment and took time to explain features and the new thermostat. Always ready to answer questions; great service.
22:52 31 Jan 18Capital Heating & Cooling has been a fantastic HVAC service throughout the entire project. Contracted through Home Depot, they provided a full system replacement to my 38 year old system.Justin looked over the entire system top to bottom and addressed every concern, made great recommendations, and made sense of the whole project every step.Jorge and Dan were great installers. Professional, clean, hard working, honest, and fun. They both explained every piece of equipment that left and entered the house. Explained easy maintenance. And displayed pride in their work.I will be using Capital Heating and Cooling for future services and recommendations.
17:14 14 Dec 17I called Capital Heating and Cooling for a routine furnace preventative maintenance. I was very pleased with the process to schedule an appointment. I was notified that the service technician was on the way and I was provided with a photo of who to expect. Derrick, the service technician was very polite and respectful. He performed a thorough maintenance servicing of my furnace and answered all of my questions.
20:30 01 Nov 17
22:01 13 Oct 17had nick c come out to repair my boiler, he did a great job and now we have heat again, he was professional and very experienced.Thank you.
22:08 06 Oct 17Jorge and Adam were great. They replaced both the furnace and our ac unit. They worked quickly , quietly and used our back door to keep dirt and mess to a minimum. They were very polite and took the time to make sure we knew how everything worked. I highly recommend this company and this team of installers.
15:56 27 Sep 17Tech was professional and thorough. He took the time to diagnose an unexpected problem that came up during the inspection and gave me detailed options and recommendations for repair.
21:19 26 Sep 17One company never returned my call, another never replied to my email, another one was booked for the day and couldn't come until tomorrow. Capital Heating & Cooling was booked for the day but thanks to their 24/7 service they were able to send a tech after 5pm to fix the broken AC. Yes, it was more expensive but when you need the AC working you need the AC working. The service rep and tech were both very courteous and polite. Most important of all is that they were able to come fix the AC without me having to wait until tomorrow.
23:07 27 Jul 17
22:24 13 Jun 17Joe and his team were out early and on time as scheduled. They replaced both the AC and furnace, laid down protective floor coverings, cleaned up after and even finished the job early. Couldn't be happier.
16:38 16 May 17Nick was very professional and highly skilled, from when he called to give an arrival time to our house, He has an excellent workmanship and Great customer service skills and even with our old furnace from 1972 and duct work complications he show his excellent workmanship and was able to wishes. He has an excellent attitude, and very pleasant to talk to.
21:23 13 Apr 17We have an older ten year old Trane central air conditioner. We joined Capital's Premier Service Plan and are very satisfied with the service. Just recently I called to schedule a pre-season air conditioner tune-up and Chad, from Capital performed this service. Chad was personable, well informed and helpful. His through check revealed a couple of areas of concern that could be problematic when the demanding air conditioned season starts and we agreed to get these parts replaced. At the end of the service Chad took time to explain what he had done and gave us his checklist. At no time was he pushy but generally wanted us to be satisfied with this service and wanted us to know that we could call Capital 24/7 for service or questions. I would rate Chad and Capital HVAC five stars across the board in all areas. Great job.
15:31 19 Mar 17Great service by Chad from Capital Heating and Cooling..I use the company all the time. No complaints
20:46 04 Feb 17Chad did an excellent job diagnosing my furnace problem. He was prompt, courteous, and thorough. He outlined my options at different price points and allowed me to make an informed decision.
21:53 02 Feb 17Randy arrived on time, fixed our problem quickly and went out of his way to offer advice.
19:26 23 Dec 16I had a matched Trane furnace and A/C with thermostat installed. Capital heating and cooling goes out of their way to make sure everything is done right and the customer is happy. Their service person, Scott S. was curtious, skilled and professional. He patiently answered all my questions and did a great job with clean up when the project was done.I'd recommend Scott and Capital Heating and Cooling for your Trane home enviromental needs.
01:39 14 Dec 16Derrick was thorough and diligent for our vent cleaning. He did the cleaning plus spray, and it made a huge difference in the smell of the home. We just bought it, and this made a huge difference. Derrick is an A+ worker, and I would recommend him to anybody.
02:13 09 Dec 16I called Capital Heating and Cooling at 3:00 pm because my boiler had stopped heating. They were very polite and sent Frank right out. He called to let me know when he would arrive and was right on time. He was extremely conscientious and polite. He needed to replace the inducer fan assembly and he showed me what it would cost for my approval. He had some trouble getting some parts off the boiler because they had rusted together so it took him quite a while to complete the job. He apologized several times for this but I was extremely happy that he was able to repair it the same day and I told him it was not a problem. He never once complained about having to work into the evening. I am retired from building maintenance and have worked with quite a few hvac contractors in the area and I have never has such a great experience as with Capital and Frank. Thank You! This is quite a rarity these days.
03:55 03 Dec 16Alex was polite, professional, efficient and thorough. I could not ask for anyone as efficient, personable and responsive to my needs and questions as he. I would certainly HIGHLY recommend Capital Heating and Cooling , and Alex in particular for your service needs. I will say that all the technicians I've had with this company have been great, but I can honestly say, Alex is EXCEPTIONAL!!!
03:49 08 Nov 16Derrick did a great job at our home. He was courteous, polite and very professional. He was very patient with my wife and explained everything they were going to do. The before and after pictures really sold us on the need to have this procedure done.
00:21 26 Oct 16Great Service , very friendly and informative. Very detailed inspection. Would definetly use again for service.
19:52 18 Oct 16Great customer care, took care of my problem without hesitation.
21:09 17 Oct 16
L. P. Stokes, MBA
00:58 15 Oct 16Very good customer service, friendly, informative and smart.
Matthew D Griggs
21:55 13 Oct 16Peter is one of the "best" in the HV/AC world. With knowing Peter for over 20 years he brings customer service and knowledge to a new level to every project we work on together and sets the bar high for others in field. His honesty, knowledge and integrity is second to none. I highly recommend Peter when it comes to anything involving HV/AC.
21:13 13 Oct 16Awesome company very friendly you will not be disappointed with the service
00:22 13 Oct 16Great service and attention to detail. Our installer Nick was very professional and thorough.
18:36 08 Oct 16Very nice service to prepare my furnace and April Air for the cold Wisconsin winter. Everything checked out ok and the service man explained everything he needed to do and cleaned after himself. I believe I am ready for winter.
15:19 04 Oct 16Awesome experience! My air-conditioning went out on the weekend, I tired in vain to contact my HVAC installer, and could not get a hold of them nor anyone else at 6:00 PM on a Saturday night. However, Capital answered their phones with a qualified technician to answer questions and set me up for an appointment the following Monday to fix my problem. Alex was our service technician and he was extremely courteous, respectful of my home, and professional. He parked on the street to not potentially stain a new drive way, brought his own shoe covers when entering my home, and asked if I had the time to accompany him on his duties to explain what he was doing and to discuss potential solutions...I have never had a service technician ask me to "watch" what they were doing! He listened to my concerns and promptly diagnosed, fixed and explained the issue. Very personable , very friendly and more importantly respectful of my needs. I will happily recommend Capital to friends and family. Obviously, you have high expectations for your company and employees and embody a service philosophy rarely seen in today's service related industries...absolutely refreshing...please keep it up!
04:31 22 Sep 16Top rate professionals!I am not easy to impress, but I was impressed today.
11:14 21 Sep 16Great experience! The technician was courteous, respectful of my home, and professional. He listened to my concerns and promptly diagnosed, fixed and explained the issue. Very personable and friendly phone staff!
19:16 19 Sep 16We have a service contract with Capital Heating and Cooling.They do a great job of keeping our A/C, boiler and water heater in very good condition. They remind us when we need our tuneup and do explain everything when they do the work.
20:13 16 Apr 16Top notch, professional service. Fantastic customer service. They also seem to really care about their customers' needs. I highly recommend calling them for your heating and cooling needs.
21:47 12 Apr 16Jason is a knowledgeable sales person and their work is good and at a fair cost.
03:05 01 Apr 16Capital isn't necessarily the cheapest. That being said, they have solid quality throughout their company and its good knowing that you know you're getting the value for the price. Very satisfied.
20:57 13 Mar 16I used Captial Heating & Cooling to fix a zoning issue with my two story home. Very pleased with the customer service and the quality of the work they do.
22:41 17 Jan 16One of my nightmares has always been to wake up Saturday morning to a cold house and the pilot light on the furnace extinguished, never to be lit again. Add to that the forecast of sub zero temperatures. My nightmare came true last weekend.My daughter who recently had problems with her furnace recommended that I call Capitol Heating and Cooling which I did with excellent results. They scheduled a technician to come out Saturday afternoon. Brent C arrived and diagnosed the problem with our furnace. He very clearly presented us with two options, what each would involve and what each would cost. One of the options was a Band-Aid approach to replace parts of the furnace and the second to replace the entire furnace. We appreciated the fact that he was not “pushy” but answered all of our questions giving us the opportunity to make the final decision. Since our furnace was at least 33 years old, we opted to replace the furnace. We next discussed the type of furnace we would need and financing options. Again he presented the options and costs and let us make the decision.Since the weather forecast was for subzero temperatures, our next concern was how we would survive until the new furnace was installed. Brent explained that there was an installer on call. He called his office and set up the installation for the next day, Sunday.Scott our installer arrived at the scheduled time of 8:30 and by 3:30 that afternoon heat was once again circulating through the house. Like Brent, Scott was very personable, told us what he was going to do, answered our questions and worked straight through until the new furnace was installed.Should you ever have my nightmare, I would encourage you to call Capitol Heating and Cooling. My wife and I were extremely impressed with their friendliness, professionalism, and dedication to getting the job done. When you consider that at 6:00 Saturday morning I woke up to a cold house and by 3:30 the next day I had a warm house, less then 36 hours, I think you will understand why we were impressed with their service.
17:36 14 Jan 16I had a great experience! I have been wanting a whole-home humidifier for quite a while, I got an email with an ad for a great price on one from Capital Heating and Cooling, and when I called, they sent someone out that same afternoon to install one! He was very kind, respectful of my time and space, and I'm excited to have a better quality air this winter!*Update: I don't have dry skin, bloody noses, congestion, or dust like I have every other winter! Our air definitely feels much better!
19:33 02 Dec 15Highly recommended. Erica was knowledgeable and helpful during the sales process. The installers, Nick and Frank, were excellent. They answered all my questions and did excellent work.
17:51 23 Nov 15New installation of central AC required contact with several employeesall of whom were very professional and friendly. Concerns were quicklyaddressed. I would recommend Capital to anyone
02:14 23 Nov 15A good company
18:53 16 Nov 15Amazing customer service, convenient, affordable. Had a new furnace installed last year and Capital went out of their way to make the entire experience as quick and stress-free as possible. This year had an air duct cleaning and tune up - Technicians were knowledgeable, friendly, and honest. Overall great experience so far, I highly recommend!
16:38 22 Oct 15We had an awesome experience with this company. From my first contact on the phone to the actual installation, everything was great. Erica, our representative, was very knowledgeable, professional, and enjoyable to work with. She explained all our options thoroughly and did not pressure us into any sale. The installation of our furnace and air conditioner was amazingly fast! Erica also came back for the installation to make sure everything was right and even brought a treat for our furry "children". I highly recommend this company for heating and air needs!
15:19 20 Oct 15I am in a professional business networking group with Capital Heating and Cooling, thus far I am extremely impressed with their knowledge, work ethic and attention to detail when it comes to their clients needs. I wouldn't hesitate to recommend them to anyone I know.Michael Herrenbruck
15:48 03 Oct 15outstanding service, very friendly and professional.
21:22 24 Sep 15
19:18 23 Sep 15Every time I've contacted Capital I've always received the best customer experience. I had my furnace and AC installed last spring and it has been running perfect. I had my air ducts cleaned out as well and though there were a couple of snags that were out of anyone's control, Capital came through, as they always do making sure I was satisfied with the service.I highly recommend getting your air ducts cleaned by Capital. In researching other companies, Capital is the only one that I could find that uses a truck to remove all the dirt, hair and whatever else is in the air ducts. I noticed a significant change in airflow and quality after the ducts were cleaned.The technicians are always polite and friendly and show genuine concern for my needs. Keep up the great work!
15:52 07 Jul 15GREAT experience installing an a/c unit and the needed duct work to our furnace. From beginning to end, their customer service was top notch. The install was quick and smooth and we are very happy having a/c in our home! I will be using them for all my heating/cooling needs now on.
14:08 23 Jun 15The Capital Team is the best! I trusted them over the past 5 years to do both large and small scale work at my home. Very detailed, clean and fairly priced. Great Job to Jason and his team.
14:49 05 May 15Capital Heating was able to come out the day after I spoke with Deena. I was very impressed by Pete bringing his own doormat and shoe covers. I have never seen that before!Pete thoroughly explained what he was going to do for the furnace and A/C maintenance. After, we sent over a detailed checklist of the results. He was thorough, professional, and made sure I understood what he had done.I also had a Duo 2000 air purifier installed. This is an entirely different technology than I have ever had. I installed Honeywell electrostatic air cleaners and HEPA filter systems in previous homes. Pete took the time to patiently explain how it worked and the differences.We also discussed my furnace efficiency. Even though my home is only four years old, Pete and I looked at the electricity used to run the fan full time (I have allergies and never open doors or windows) and determined I could realize substantial savings and a recover the cost of a more efficient motor within 30 months.Finally, Deena contacted me within a couple of hours after Pete left to do a follow-up survey.Capital Heating clearly focuses on customer service!
14:46 23 Apr 15Excellent experience with the furnace installation. From the on time arrival, removal of the old furnace, installation of the new furnace, and the explanation on how to work the new thermostat everything was well done.
19:41 20 Apr 15I had my air ducts cleaned earlier in the year by Capital and was VERY impressed with their truck mount system. The young man who performed the cleaning was incredibly thorough. Earlier this month, we decided that we really had to replace the A/C before summer. I met with an older gentleman named Patrick who really knew his stuff. I must have asked a million questions! He addressed all of them without making me feel rushed. He had the installation team at my house just a few days later. We are very happy with the customer service and the timely fashion in which the project was completed. Finally, we feel really confident with the warranty. We will definitely recommend Capital to our friends!
18:54 04 Apr 15Capital removed our old furnace/air conditioning system and put in a new one last year. They were prompt, courteous and respectful.Our job was not an easy one because the original part of our house was built in the late 1800's, with several add ons over the years. The installers didn't just remove and replace, they had to do fabrication work to make sure it fit and worked properly.They took time to explain how everything worked and wanted to make sure we understood everything.The installers put in a very long day, but stayed until the job was done. They did a fantastic job cleaning up.I would definitely recommend Capital Heating & Cooling! They are fairly priced and provide quality service.Since installation of the furnace and air condition, we have had them back and will continue to do so to provide service at our house.
23:56 25 Mar 15Human answered the phone on a Sunday. Sent someone out within a cpl hrs. Instead of working on it on a Sunday and charging me triple time they gave us space heaters to get through the night (for free). They came back by 8 on Monday morning. Talked me through everything and answered any and all questions. Very friendly and had an overall good experience.
01:23 20 Feb 15Our house came with a new furnace. It had been installed by Capital. We had an issue and they came right out in early hours of the morning. They promptly replaced a faulty part. I had an issue a month later and they were so great. They came to address the previous issue and were very personable and friendly. Both technicians were excellent. I would highly recommend them.
17:26 12 Jan 15
16:42 07 Jan 15Workers are knowledgable, friendly, and have integrity to do the job right. Job was done well, quickly and everything was explained to me. Most importantly my system is working great!Cannot say enough good things about this company and their staff. Highly recommend!
13:08 23 Jan 14The furnaces on my rental property went out this winter. Capital called the tenant directly and worked with her schedule. They were very professional and had both furnaces fixed the same day. They also scheduled my A/C tune-up so I don't forget this Spring!
A Noel Rosado
00:53 21 Nov 20
11:54 20 Jul 20Anthony came out and did our tune up, 2nd year in a row. He was professional, knowledgeable and polite. He knows his HVAC systems. He recommended a few things we could do to eliminate our attic smell. Our unit is in the attic, we have boiler heat. There was no pressure at all. It was nice to see a familiar face. He took his time and wasn’t rushed to get to his next job.
19:01 01 Jul 20
20:09 24 Jun 20
14:29 06 Mar 20
15:38 30 Jan 20
07:18 25 Dec 19
14:32 02 Oct 19
23:15 24 Sep 19So far so good. We recently had the regional sales manager scheduled to give us an estimate on replacement Central air conditioning and furnace replacement.Justin Radichel give us a very professional presentation.He followed through on all the requests I had given him for information he helped us make clear decisions on what the best is for our situation after carefully listening to my family's needs. Thank you Capital Heating and Cooling for having professional staff like Justin. I hope we can do business.
18:23 13 Aug 19I had a service tech by the name of Anthony come out to look over my heating and cooling. He was very nice and professional. The tune-up price through Home Depo was a good deal... But the prices quoted for further repairs were really high!
Mark Loendorf Sr
23:16 11 Aug 19Showed up on time and assessed the situation gave me options and fixed what was asked totally professional and would recommend
16:43 19 Jul 19
00:46 13 Jul 19Cost for new heater to high
18:51 21 Jun 19Polite, clear and direct. Was willing to work with my budget and did a great job explaining things. Their prices are a bit high, however customer service is excellent and arguably worth the difference.
20:18 10 Jun 19Great company to get service from or an install done. The Techs were great at doing there job and making sure i was comfortable with everything. The only reason i did not give a 5, was when i had someone come give a quot. I was told i need to agree today to get the price. Which does not give me time to shop around. Home improvements are costly and you got to do your research to make sure you getting the right service at the right price.
14:21 28 Apr 19We had a very good technician. Good at his job and friendly. We were happy with the job he did. Thank you
01:50 16 Apr 19It was a great experience. Quintin was very professional, efficient, thorough, explained everything, respectful of our home and property and did an excellent job! I know this company may be more expensive, but the quality of work and equipment are worth it.
20:28 27 Mar 19
22:23 03 Jul 18Had some issues. Seth fixed them. Polite people to work with.
04:20 16 Jan 18Jimmy was my sales rep, and he was very nice, and informative. They worked quickly and put the customer first. Erin in the office was super nice and accommodating. She knows how to work the magic. Matt E. Was here both days for the install and was very nice. He made sure he let me know what was happening every step of the way, and what to expect. He had Adam with him one day and he was helpful as well. Thanks for all you hard work Capital.
15:27 18 Feb 17Hard working. Considerate. As non-intrusive as you can be. Would recommend to others. 5 star rating but can't do it for anything that costs that much.
15:36 15 Sep 16Capital Heating has an amazing service team. Their techs are friendly courteous and very knowledgeable. Their products have given us zero problems and we are very pleased with our heating, cooling, air purification, humidifiers and dehumidifiers. They arrive on time and get the job done right. However, they do have some communication issues between their office staff and their techs. We have had problems with misunderstanding on every visit. It puts their fantastic techs in an awkward position. Every time they have fixed the problem to our satisfaction, but it is a simple communication error they should be correcting.
17:53 05 Jan 16Great response for Emergency 24 hour service - but not able to fix issue as parts were not available - I specifically asked if they would have the proper part to fix it as I knew what part was needed - ends up that they did not have the part with them and could not get it without excessive extra cost on the holiday....The repair technician was knowledgeable and friendly - would recommend Capital....
12:33 13 Jul 15Very good company to work with. We have installed HVAC unit on May 2015 and till today VERY GOOD CUSTOMER SERVICE.
18:33 20 May 15Hired Capital for their duct cleaning service and was impressed with the quality of the job they did.
17:05 25 Apr 15We were very pleased with our service. Both for the inspection of our Air Conditioner and also for the installation of our new thermostat. We would definitely recommend Capital.
09:21 01 Dec 20Good experience in getting an estimate on a furnace replacement. Cost was high compared to 5 other local companies.However, I was impressed with Tom's knowledge and his information. Whether that is worth the extra money is up to the consumer. It was too high for me, being about $1000 higher than the other bids.
13:21 15 Feb 20Wanted to charge me over $2000 to repair a 20 year old furnace. Was going to charge $320 for a pressure switch that I had paid $88 for two years ago.
02:28 05 Jan 20
14:37 10 Dec 19Had an appointment for 2 weeks for a furnace tune up. Was scheduled for today between 12 and 4. Moved other appointments around to wait around for them . Just got a phone call that they had to cancel my appointment for another customer . Awful .***EDIT***After my original post they had called me and say that they would come out and do the tune up for free. I told them I would be available afternoon on monday. They called me at 10 saying they would be on their way. I wasnt home and told the tech this. He made it seem like It was the biggest problem in the world. When he did show up after noon the tech was polite and clean. He went over the air quality test with me and kinda explained what was going on with that. After everything would I use this company again? No. Too much inconvenience for me.
00:09 14 Jul 18