Effective Date: April 24, 2025
At Capital HVAC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
Information We Collect
We may collect the following types of information when you use our website, complete forms, or communicate with us:
- Name, phone number, and email address
- Information submitted through contact or service request forms
- SMS opt-in data and preferences
- Service-related data such as appointment details and maintenance requests
- Technical data (e.g., browser type, IP address, access times)
- Information from cookies and tracking technologies
How We Use Your Information
Your information is used to:
- Schedule and manage appointments or service requests
- Provide updates about your HVAC services
- Send important notifications via email or SMS (with your consent)
- Improve our website and customer support
- Send promotional communications if you have opted in
We do not sell, rent, or share your personal information with third-party marketers.
SMS Communication & Consent
When you opt-in to receive SMS messages from Capital Heating Cooling Electric & Plumbing SMS Program (Capital HVAC), you consent to receive recurring SMS/MMS text messages (including those sent using an automatic telephone dialing system/autodialer or other automated technology) from Capital HVAC. We store your phone number and SMS consent status for as long as needed to provide services, comply with law, and maintain suppression lists after opt-out. By providing your number, you consent to receive recurring SMS/MMS text messages (including those sent using an automatic telephone dialing system/autodialer or other system generated automated technology) from Capital Heating Cooling Electric and Plumbing (Capital HVAC) at the number provided. By opting in to receive SMS messages from Capital HVAC, you agree to:
- Receive alerts, appointment confirmations, reminders, and promotional messages
- Message frequency may vary depending on your interaction with our services
- Standard message and data rates may apply
- You can opt-out at any time by replying STOP
- For assistance, reply HELP
Data Security
We use reasonable security measures to protect your personal information. However, no internet transmission or storage method is 100% secure. We cannot guarantee complete security of your data.
Cookies & Tracking
We use cookies and similar technologies to:
- Improve website functionality and performance
- Customize content and user experience
You may disable cookies through your browser settings. Doing so may impact some website features.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Capital HVAC
馃搷 Address: W134 N5368 Campbell Dr.Menomonee Falls, WI 53051
馃摓 Phone: 262-220-7020
馃寪 Website: https://www.capitalhvac.com
漏 2025 Capital HVAC. All Rights Reserved.
